Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Landan Boyd

Anniston

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Pickettes of Anniston
Anniston
12.2023 - Current
  • Assisted in daily operations to enhance team efficiency and customer service.
  • Managed inventory levels, ordering supplies to meet operational needs.
  • Trained new employees on company policies and operational procedures.
  • Facilitated communication between management and staff to resolve issues promptly.
  • Monitored sales transactions for accuracy and compliance with company standards.
  • Managed customer service inquiries and complaints in a timely manner.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Communicated regularly with customers to gain insights into their needs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Stocker

Bargain Bins
Anniston
12.2022 - 12.2023
  • Organized merchandise displays to enhance customer accessibility.
  • Stocked shelves efficiently to maintain inventory levels.
  • Assisted customers in locating products and answering inquiries.
  • Maintained cleanliness of stock areas to ensure safety and organization.
  • Rotated stock regularly to ensure freshness and product quality.
  • Collaborated with team members to restock items during peak hours.
  • Utilized hand tools for assembling display fixtures as needed.
  • Stocked shelves with newly arrived products.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Provided customer service by answering questions about product location, price and availability.
  • Arranged merchandise in an attractive manner to promote sales.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Inspected stock for damage or defects and reported issues to management.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Palletized merchandise for easy movement to sales floor locations.
  • Assisted with store displays and window dressing as needed.
  • Recorded quantity, type and value of materials or items received.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.
  • Packed boxes for shipment using appropriate packing materials.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Loaded trucks with outgoing orders according to shipping manifests provided by customers.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Replenished items to maintain stock availability.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Received and processed incoming shipments of merchandise.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Operated forklift and pallet jack to transport heavy loads.

Hood Technician

Express Oil Change & Tire Engineers
Jacksonville
01.2023 - 05.2023
  • Performed oil changes and fluid checks on various vehicle types.
  • Inspected vehicles for safety and maintenance issues.
  • Assisted customers with service recommendations and product choices.
  • Maintained cleanliness and organization of work area and tools.
  • Operated specialized automotive equipment for tire installation and rotation.
  • Collaborated with team members to ensure efficient service delivery.
  • Documented service details accurately in the company system.
  • Followed safety protocols to maintain a safe working environment.

Stacker/Heating and Cooling Technician

Ready Ice
Anniston
05.2022 - 10.2022
  • Operated stacker to efficiently load and unload materials in warehouse environment.
  • Maintained safety standards while handling heavy equipment and materials daily.
  • Collaborated with team members to streamline inventory organization and storage processes.
  • Monitored equipment performance, reporting issues to ensure timely maintenance actions.
  • Cleaned work areas daily, disposing of waste materials properly.
  • Provided assistance in loading and unloading trucks when needed.
  • Collaborated closely with other team members to ensure smooth workflow throughout shifts.
  • Separated, organized and rotated products.
  • Assisted with unloading containers as they arrived at the warehouse dock doors.
  • Operated heavy machinery to stack and move products within the warehouse.
  • Maintained safe working environment by adhering to safety protocols and procedures.
  • Pulled and stacked product based on daily orders.
  • Stacked boxes and used shrink-wrap to minimize damage in preparation for shipping.
  • Performed regular maintenance checks on all material handling equipment used in the facility.
  • Monitored warehouse operations, ensuring that all tasks were completed efficiently and safely.
  • Handled customer purchases, processed paperwork, collected payments and organized deliveries.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Participated in weekly safety meetings led by supervisors.
  • Performed routine maintenance on HVAC equipment to ensure optimal performance.
  • Collaborated with team members to troubleshoot complex HVAC issues effectively.
  • Responded promptly to service calls for emergency HVAC repairs as needed.
  • Maintained accurate records of service performed and parts used on each job.
  • Complied with safety protocols while handling tools and hazardous materials daily.
  • Followed safety protocols when working with hazardous materials such as refrigerants.
  • Followed safety protocols when working with electrical wiring, gas lines, and refrigerants.
  • Performed preventative maintenance on HVAC equipment to ensure proper operation and longevity.
  • Cleaned up job sites upon completion of repairs or installations.
  • Assisted other technicians in their duties as needed.
  • Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
  • Installed, maintained and repaired commercial refrigeration systems.
  • Replaced faulty components such as compressors, motors, thermostats, coils, pumps, filters.
  • Maintained and serviced HVAC systems and refrigeration equipment.
  • Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
  • Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
  • Ensured that all safety standards were met while performing tasks on-site.
  • Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
  • Disassembled units, repaired broken components and restored to operating condition.
  • Conducted regular system inspections and preventative maintenance tasks, reducing system downtime and repair costs.
  • Tested equipment following each install to determine efficiency and proper functionality.
  • Inspected job site before project start to identify obstacles and resolve issues.

Education

High School Diploma -

Walter Wellborn High School
Anniston, AL
05-2022

Some College (No Degree) -

Gadsden State Community College
Gadsden, AL

Skills

  • Inventory management
  • Employee training
  • Customer service
  • Sales analysis
  • Point-of-sale systems
  • Visual merchandising
  • Team collaboration
  • Strategic planning
  • Conflict resolution
  • Process improvement
  • Staff delegation
  • Communication skills
  • Problem solving
  • Negotiation
  • Scheduling and planning
  • Workplace safety compliance
  • Verbal and written communication
  • Team leadership
  • Customer service and satisfaction
  • Retail operations
  • Sales forecasting

References

References available upon request.

Timeline

Assistant Manager

Pickettes of Anniston
12.2023 - Current

Hood Technician

Express Oil Change & Tire Engineers
01.2023 - 05.2023

Stocker

Bargain Bins
12.2022 - 12.2023

Stacker/Heating and Cooling Technician

Ready Ice
05.2022 - 10.2022

High School Diploma -

Walter Wellborn High School

Some College (No Degree) -

Gadsden State Community College

Similar Profiles

CREATE PROFILE