Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Landen Harlow

Cleveland

Summary

  • Dynamic Assistant Manager with a proven track record at Dollar General Store, enhancing customer satisfaction and streamlining operations. Excelled in staff leadership and development, coupled with expert money handling, to significantly reduce discrepancies. Known for fostering teamwork and resolving conflicts, ensuring a positive shopping environment and efficient retail operations.
  • Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills in my role.
  • Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
  • Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.
  • Offering background marked by reliability and proactive approach, eager to learn and grow within retail management environment. Contributes ability to quickly grasp store operations and implement sales strategies efficiently. Ready to use and develop leadership and organizational skills in [Desired Position] role.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Assistant Manager

Dollar General Store
08.2024 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

No Degree - Welding

Collin County Community College
Plano, TX
03-2024

High School Diploma -

Tarkington Isd
Tarkington,Tx
05-2021

Skills

  • Customer service

  • Money handling

  • Team leadership

  • Decision-making

  • Problem-solving

  • Time management

  • Customer relations

  • Staff training and development

  • Staff management

  • Conflict resolution

  • Retail operations

  • Team motivation

  • Staff supervision

Accomplishments

  • Collaborated with team of 7 in the development of store efficiency.
  • Achieved task completion by completing communication and teamwork with accuracy and efficiency.
  • Supervised team of 6 staff members.
  • Achieved customer satisfaction through effectively helping with problem solving skills.

Certification

  • Texas Driver's License
  • welding safety and different welding machines and types

Languages

English
Full Professional

Timeline

Assistant Manager

Dollar General Store
08.2024 - 02.2025

No Degree - Welding

Collin County Community College

High School Diploma -

Tarkington Isd

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Landen Harlow