Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Landen Pease

Chicopee,MA

Summary

Hard worker that believes in the value of showing up day or night delivering excellent customer service and satisfaction. Known for great problem solving skills and staying calm when things get crazy. Strong focus on teamwork and supporting every coworker no matter the topic. Handles criticism well and uses it to do better going forward.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Technician

Auth Fuels
08.2021 - Current
  • Assisted in installation and maintenance of HVAC systems.
  • Learned to troubleshoot heating and cooling equipment issues.
  • Supported senior technicians with routine service calls and repairs.
  • Familiarized with safety protocols and best practices in HVAC operations.
  • Responsible for cutting and threading black steel pipe.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.

Laborer

Curb To Curb
06.2020 - 08.2021
  • Operated landscape maintenance equipment, ensuring optimal performance and safety standards.
  • Collaborated with team members to complete large-scale landscaping projects efficiently and effectively.
  • Performed groundwork on residential tree work. including cutting up brush, loading wood chipper, maintaining equipment.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Mowed lawns using self-propelled and riding mowers.
  • Performed basic farm work such as haying and working with cattle.

Service Clerk

Big Y Supermarket
02.2018 - 06.2020
  • Streamlined customer service processes to enhance efficiency and improve client satisfaction.
  • Trained new staff on operational procedures, ensuring adherence to company standards.
  • Managed inventory levels, coordinating with suppliers for timely restocking of products.
  • Assisted in resolving customer inquiries and complaints, fostering positive relationships and loyalty.

Education

Belchertown High School
Belchertown, MA
06-2020

Skills

  • Electrical wiring
  • Leak checks
  • Heating systems
  • Complaint handling
  • Computer proficiency
  • Customer service
  • Work ethic and integrity
  • Team collaboration
  • Reliability and punctuality
  • Professionalism and courtesy

Certification

EPA 608 Universal Certification

Massachusetts Oil Burner License

Timeline

HVAC Technician

Auth Fuels
08.2021 - Current

Laborer

Curb To Curb
06.2020 - 08.2021

Service Clerk

Big Y Supermarket
02.2018 - 06.2020

Belchertown High School

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Landen Pease