Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landen Thompson

Ocala,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
year of professional experience

Work History

Retail Store Associate

Old Navy, Gap
Ocala, FL
06.2023 - Current
  • Greeted customers, provided customer service and answered questions.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned fitting rooms, counters, display tables and other areas within the store.
  • Provided advice on product selection to customers based on their individual needs.
  • Completed price changes by adhering labels to merchandise or entering information into computer system.
  • Processed returns and refunds in accordance with company policy.
  • Assisted management with training new staff members on customer service techniques and operational procedures.
  • Performed general housekeeping duties such as sweeping, mopping floors, dusting shelves.
  • Attended team meetings held by Store Manager to discuss upcoming events or promotions.
  • Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.

Education

High School Diploma -

West Port High School
Ocala, FL
05-2024

Skills

  • Customer Engagement
  • Merchandise Display
  • Point of sale systems
  • Store maintenance
  • Cash Handling Accuracy
  • Sales proficiency

Timeline

Retail Store Associate

Old Navy, Gap
06.2023 - Current

High School Diploma -

West Port High School
Landen Thompson