Landin Franklin
Summary
Enthusiastic Exercise Science student with diverse experience in customer service and sales. Known for maintaining high standards in service delivery and resolving issues efficiently. Aiming to apply strong organizational and communication skills in a part-time position that enhances team dynamics and customer satisfaction.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Lawn Technician
Weed Man
03.2026 - 04.2026
- Applied fertilizers and pesticides according to safety guidelines and company protocols.
- Applied fertilizer, weed control, and insect control treatments safely and accurately.
- Conducted lawn assessments to identify issues and recommend appropriate treatments.
- Maintained high-quality lawn care while providing courteous customer service.
- Operated and maintained lawn care equipment for efficient service delivery.
Account Manager & Sales Representative
OptimalShip
08.2025 - 03.2026
- Engaged prospective customers to identify needs and tailored international shipping solutions.
- Managed DHL shipping accounts and maintained strong relationships with business clients.
- Delivered ongoing account support and ensured accuracy of customer records to enhance client satisfaction.
Customer Service Representative
Melaleuca
02.2024 - 09.2025
- Resolved customer issues professionally while delivering exceptional service.
- Advised customers on products and services tailored to their needs, enhancing their experience.
- Handled customer orders, account issues, cancellations, and product inquiries to ensure resolution and satisfaction.
Education
Bachelor of Science - Exercise Science
Brigham Young University–Idaho
Rexburg, ID04-2028
Skills
- Account Management
- Customer Relationship Management
- Microsoft Word
- Microsoft Excel
- Problem solving
- Communication skills
- Customer Service
- Time Management
- Adaptability
- Communication
- Teamwork
- Organizational skills
Leadership Experience
The Church of Jesus Christ of Latter-day Saints
Full-Time Missionary | District Leader & Zone Leader
Oklahoma City, Oklahoma | Jan 2022– Jan 2024
- Selected to serve in multiple leadership roles, mentoring and supporting teams of missionaries.
- Planned trainings, led weekly meetings, and coordinated team goals across multiple areas.
- Developed strong leadership, public speaking, communication, and conflict resolution skills.
- Worked with individuals from diverse backgrounds while demonstrating professionalism and adaptability.
Certification
Valid Driver's License
Timeline
Lawn Technician
Weed Man
03.2026 - 04.2026
Account Manager & Sales Representative
OptimalShip
08.2025 - 03.2026
Customer Service Representative
Melaleuca
02.2024 - 09.2025
Bachelor of Science - Exercise Science
Brigham Young University–Idaho