Successful multi unit manager with history of achieving and exceeding sales and growth goals, year to year, through customer relationships and problem resolution.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Sysco
Richmond, Virginia
11.2023 - Current
I inherited several struggling accounts that, over time, I was able to turn back into profitable customers through improved customer service, and proper attention.
Act as head mentor for the combined Richmond market to help oversee and facilitate the training of a new team in our area. I focus on helping new hires create productive activities and processes while developing a better culture for both teams, which helps drive these intended results.
Create relationships with new specialists and brokers trying to come into our territory, and help introduce them to, and schedule time with, other newer SCs in the area to help establish a greater presence for them with our team.
Office Lead and Sales Specialist
State Farm
Midlothian, VA
11.2022 - 11.2023
Advised and developed training and management systems to drive efficiency and productivity for the development of a second office location.
Collaborated with team members to create effective promotional materials.
Trained new staff on sales techniques and company policies effectively.
Built strong relationships with key business accounts through regular visits and follow-ups.
Training General Manager
Chopt Salad
Richmond, VA
08.2016 - 11.2022
General Manager of the Willow Lawn location overseeing all day to day operations.
Training Manager for Virginia, Maryland, and DC. Trained outside hire supervisors, managers, and general managers for the surrounding areas. Taught everything from operations, to product ordering, and HR policies.
New Store Training Manager. Oversaw the hiring and training of staff for all new store openings in VA as well as helping setup in-store systems, product ordering schedules and contacts, and create plans for continued training.
Education
Bachelor of Arts - International Relations And Affairs
VCU
Richmond
04.2009
Skills
Client Relations
Inquiry Handling
Relationship Selling
Needs Assessment
Account Management
Prospecting Skills
Complaint Resolution
Sales Forecasting
Timeline
Sales Consultant
Sysco
11.2023 - Current
Office Lead and Sales Specialist
State Farm
11.2022 - 11.2023
Training General Manager
Chopt Salad
08.2016 - 11.2022
Bachelor of Arts - International Relations And Affairs