Dynamic Inventory Director and Sales Manager with a proven track record at Hyundai & Ford of Columbia, excelling in inventory control and team leadership. Enhanced operational efficiency and drove revenue growth through strategic sales initiatives and effective staff training. Skilled in Vauto and customer relationship management, fostering high client satisfaction and repeat business.
Overview
11
11
years of professional experience
Work History
Inventory Director/Sales Manager
Hyundai & Ford of Columbia
03.2020 - Current
Assisted in managing inventory levels to ensure product availability and minimize stockouts.
Learned inventory management software to track stock movements and maintain accurate records.
Supported team in conducting regular inventory audits to identify discrepancies and improve accuracy.
Adapted quickly to new systems and processes, enhancing operational efficiency within the inventory department.
Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
Mentored and trained sales team, fostering a culture of continuous improvement and high performance.
Analyzed market trends to identify opportunities for product positioning and competitive advantage.
Oversaw inventory management processes to ensure optimal stock levels and minimize discrepancies.
Established customer relationship management protocols to improve client retention rates and satisfaction levels.
Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
Developed strong relationships with lending institutions to secure competitive financing options for customers.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Provided guidance on trade-in evaluations, ensuring accurate appraisals that benefited both customers and the dealership''s bottom line.
Used Car Buyer
Sonic Automotive
08.2022 - 03.2023
Evaluated vehicle condition and history to determine fair market value.
Negotiated purchase prices with sellers, ensuring alignment with company objectives.
Conducted thorough inspections and test drives to assess vehicle performance and quality.
Collaborated with sales and finance teams to streamline inventory acquisition processes.
Used Car Sales Manager
Roberts Nissan
04.2018 - 03.2020
Developed and implemented sales strategies to achieve revenue targets and increase market share.
Led cross-functional teams to enhance collaboration between sales, marketing, and customer service departments.
Analyzed market trends and competitor activities to identify opportunities for business growth.
Mentored junior sales staff, providing training on product knowledge and negotiation techniques.
Trained and mentored new staff on sales techniques and product knowledge.
Oversaw inventory management processes, ensuring optimal stock levels and condition of vehicles.
Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Managed inventory effectively for optimal turnover rate and profitability.
Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
Used Car Manager
Nelson Mazda Nashville
02.2014 - 03.2018
Managed inventory processes to optimize vehicle selection and improve turnover rates.
Led sales team in implementing customer relationship management software, enhancing client engagement strategies.
Analyzed market trends to inform purchasing decisions, ensuring competitive pricing and high-quality inventory.
Developed training programs for new sales associates, fostering product knowledge and sales techniques.
Streamlined vehicle reconditioning processes, reducing time from acquisition to sale.
Conducted end-of-month profit reporting for all used vehicle sales.
Oversaw compliance with industry regulations and standards, maintaining quality assurance across operations.
Maintained open lines of communication with upper management, providing regular updates on department performance and discussing areas for improvement or growth opportunities.
Developed strong relationships with customers, resulting in increased repeat business and customer satisfaction.
Oversaw a team of sales professionals, providing coaching and guidance to enhance performance and achieve sales targets.