Lando Carter
Newcastle,US
Summary
Writing, Mentoring, Professional Development, Senior Management, Operations, Equal Opportunity, High Stress Decision Making, Safety Training, Hazardous Material Shipping and Transportation Duties, Physical Training, Planning and teaching. I have used Microsoft office in my daily duties to counsel subordinates, plan training, to communicate with superiors and subordinates, to track due dates, equipment and training. I have conducted briefings in a school environment, to subordinates and senior personnel such as the Chief Executive Officer (CEO). I have made decisions on life and death situations in a split second flawlessly on numerous occasions. I have managed large numbers of personnel on a daily basis for over twenty years. I have been directly responsible for millions of dollars’ worth of equipment with no loss throughout twenty plus years of service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Services Support Specialist
United States Army
Oklahoma City, OK
07.2023 - Current
- Maintained accurate records and documented client data in company databases.
- Planned maintenance activities in accordance with budget limitations, building use needs and operational requirements.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Oversaw building improvements to update facilities and meet tenant requirements.
- Addressed building emergencies with high-level urgency and developed timely and effective solutions.
- Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
- Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
- Coordinated preventive maintenance and safety training with onsite managers from regulatory agencies.
- Identified issues with work vehicles and put in maintenance requests with shop department.
- Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
- Mentored drivers and encouraged employees to successfully manage time for optimal mileage performance.
- Sustained safety protocols, ensuring proper and cost-effective usage of equipment and materials.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions.
- Sustained safety protocol by coordinating team meetings and sharing best practices to mitigate hazard opportunities.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Consistently met company and department objectives within budget and time constraints.
- Planned and implemented energy-saving changes to transportation services by optimizing capabilities.
- Drove trucks and other vehicles to deliver products and cargo according to strict delivery schedules and routes.
- Monitored passenger safety during routes and enforced regulations to maintain best-in-class safety and service levels.
- Kept detailed track of vehicle mileage and supply purchases to produce timely and accurate spending reports.
- Performed fuel, oil and fluid checks, external washing and cabin cleaning.
- Stayed up-to-date on necessary state licensing for equipment operation and performed regular maintenance to meet regulations.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Recommended efficiency improvements through thorough analysis to reduce costs.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
Material Expediter
Air Force Materiel Command
Tinker Air Force Base, Oklahoma
07.2022 - 04.2023
- Collected materials, tools and equipment and delivered to job sites to support job needs.
- Used pallet transportation equipment to load and unload pallets in appropriate areas, following shipping schedules to meet deadlines.
- Expedited, routed and dispatched materials and parts according to production schedules and commitments, generated schedule progress reports and tracked completed orders.
- Created and maintained systems to track progress of key products and presented continuous improvement ideas to facilitate on-time and accurate product completion and delivery.
- Orchestrated timely flow of raw materials, parts, subassemblies, assemblies and finished goods from external and internal suppliers and maintained productive vendor relations.
- Reviewed master production schedule to determine possible and actual shortages and alerted proper authorities of potential problems in meeting customer needs.
- Managed movement of materials and product through production.
- Contacted suppliers to verify shipment details.
- Distributed work orders to departments.
- Assisted fellow planning staff members with tasks to maintain proper workflows.
- Prepared product construction directions and information on required tools, materials and equipment.
Parts and Tools Attendant
Air Force Materiel Command
Tinker Air Force Base, Oklahoma
02.2022 - 07.2022
- Controlled tools inventory and ordered new supplies to meet expected demand, replacing broken or outdated tooling.
- Supported production line by signing out and servicing supplies and materials.
- Received, stored and issued items such as dies, gauges and fixtures.
- Repaired tools and improved tooling performance with skilled use of shop grinders and other tools.
- Assisted manufacturing team with efficient distribution of durable and perishable goods from tool cribs inventory.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Worked with carrier representatives to handle shipping and delivery needs.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Coordinated resolutions to independently handle damages, shortages and nonconformance.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Collected materials, tools and equipment and delivered to job sites to support job needs.
- Used pallet transportation equipment to load and unload pallets in appropriate areas, following shipping schedules to meet deadlines.
- Expedited, routed and dispatched materials and parts according to production schedules and commitments, generated schedule progress reports and tracked completed orders.
- Created and maintained systems to track progress of key products and presented continuous improvement ideas to facilitate on-time and accurate product completion and delivery.
- Orchestrated timely flow of raw materials, parts, subassemblies, assemblies and finished goods from external and internal suppliers and maintained productive vendor relations.
- Reviewed master production schedule to determine possible and actual shortages and alerted proper authorities of potential problems in meeting customer needs.
- Contacted suppliers to verify shipment details.
- Managed movement of materials and product through production.
- Assisted fellow planning staff members with tasks to maintain proper workflows.
Distribution Process Worker
Defense Logistics Agency
Oklahoma City, OK
01.2021 - 02.2022
- Salary: 53,339 USD per Year Hours per week: 40
- Liaised with vendor representatives to rectify damages and shortages.
- Organized storage areas to maximize movement efficiency and minimize labor.
- Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Operated fork lifts and hand trucks to transfer materials to and from target areas.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Reported delays, accidents or other traffic and transportation situations.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Packaged outgoing material for shipment by sealing cardboard boxes with tape and shrink-wrapping packages.
- Received new shipments of merchandise, signing for packages, documenting receipt and unloading shipments to storage areas or store shelves as appropriate.
- Prepared shipments for postage through careful packing, sealing and labeling of materials
- Determined most effective method of shipment for bulk and small packages based on budgetary and time requirements.
Senior Officer
Federal Bureau of Prisons
Oklahoma City, OK
06.2016 - 01.2021
- Salary: 53,339 USD per Year Hours per week: 40
- Provides supervision, care and correctional treatment of up to 256 inmates during a normal shift and guidance to lower-graded Correctional Officers.
- Incumbent is concerned with maintenance of institution security contributing to the health and welfare of the inmates and the promotion of good public relations.
- As an employee in a federal correctional facility, the incumbent is subject to arduous, adverse and stressful working conditions and environments.
- Enforces rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody.
- From time to time, may be authorized to carry firearms and to use physical force, including deadly force, to maintain control of inmates.
- Is subject to being in such hostile or life-threatening situations as riots, assaults and escape attempts.
- Exercises sound judgment in making instantaneous decisions affecting life, well-being, civil liberties and property which cannot be reviewed prior to implementation and which may subject the decision-maker to legal liabilities, including personal sanctions.
- Completes specialized training in firearms proficiency, self-defense, and management of medical emergencies, safety management and interpersonal communication skills.
- Must adhere to high standards of personal conduct both on and off the job and is subject to sanctions for misconduct.
- During institution emergencies or other periods of heavy workload or limited staff, may be required to work long and irregular hours, unusual shifts, Sundays, holidays and unexpected overtime.
- Stays current with Bureau Policies by reviewing post orders, BOP program statements, local supplements, custodial manual, internal correspondence and staff meetings, provides information as to operations and procedures.
- Incumbent must be flexible and have a broad knowledge base to use own initiative in the resolution of problem situations.
- Responsible for ensuring inmates following all Safety Data Sheets (SDS) and Bureau policy when handling chemicals or operating equipment.
- Ensures proper storing, labeling and use of chemicals and equipment.
- Officer has experience in receiving and admitting newly committed offenders; to include proper disposition of personal property and funds.
- Has been involved with mail handling procedures, which include maintaining logs to ensure accountability of mail services and special mail, and the processing and reviewing incoming mail, publications and various materials to determine acceptability under the BOP’s policy.
- Relays information regarding receiving and discharge, and mailroom operations to the inmate population.
- Runs reports and verifies information via Sentry concerning inmates.
- Transactions may include clearances, histories, releasable information, etc.
- Experience in supervising large groups of inmates in preparation for bus or airlift operations.
- This includes coordinating and carrying out various functions (i.e., visual searching, fingerprinting, photographing).
- Must develop a general knowledge of inmates assigned to his unit or area of responsibility, and a detailed knowledge of inmates assigned.
- Resolves day-to-day problems with on-the-spot counseling through a variety of means and programs and is receptive to inmate interests and activities of those assigned to his unit.
- Monitors inmate work details and quarters to ensure appropriate assignments and quotas are filled to provide institution needs.
- Serves as a liaison on a day-to-day basis with other institutional departments for the purpose of communication, administrative matters, and feedback on inmates' behavior.
- Specific correctional responsibilities include custody and supervision of inmates, responding to emergencies and institution disturbances, participating in fog and escape patrols.
- The incumbent is required to shakedown inmates, conduct visual searches of inmate work and living areas for contraband, and is responsible for immediately responding to any institution emergencies.
- The incumbent must be prepared and trained to use physical control in situations where necessary, such as in fights among inmates, assaults on staff, and riots or escape attempts.
- Knowledge of SENTRY transactions, BOPWARE and TruAccess.
- Skill in the identification of narcotics and narcotic paraphernalia.
- Knowledge of search procedures of persons and property for contraband.
- Thorough knowledge of BOP regulations to enforce security measures and protect life and property.
- Work within a prison environment requires a special ability for alertness requiring keen mental and physical effort.
- Incumbent must be aware of group or individual tensions, alert to unpredictable behavior, and generally sensitive to signs of trouble which could result in injury.
- The Officer sets priorities in dealing with the needs of each individual inmate assigned to his assigned unit, which includes the resolution of problems the inmate may encounter.
- Utilizes BOP policy statements, operations memorandums, institution supplements and department procedure guidelines with which to make judgments and decisions.
- The work involves the resolution of day-to-day problems with on- the-spot counseling through a variety of means and programs.
- Constant decisions must be made regarding the individual needs of the inmates assigned to the incumbent's assigned unit, which requires the utilization of many varied concepts in learning and identifying irresponsible and negative behavior patterns.
- Officer has worked several high profile posts to include Special Housing Unit (SHU) post 1, 2, 3, 4 and SHU Recreation.
- Rear Gate, Visiting 1 and 2, Building Patrol 1 and 2, Front Gate and Control 2.
Security Clerk
Veterans Health Administration
Ardmore, OK
11.2015 - 11.2015
- Salary: 28,553 USD per Year Hours per week: 40
- Monitor all parking areas to report security and safety issues and to prevent theft or damage to vehicles parked on Oklahoma City VA Health Care System (OKC VAHCS) property.
- Prevents theft of federal property, equipment, tools, and supplies.
- Controls access by monitoring the identification of individuals entering OKC VAHCS property, satellite CBOCs and controlled areas within those locations.
- Provides immediate and courteous directional and/or assistance to patients, visitors, and employees by personally answering routine, non-technical requests for information and/or referring patients and visitors to the appropriate staff or office.
- Conducts roving patrols of the parking areas to assess compliance with regulations and policy.
- Notifies OKC VA Police of vehicles creating security or safety hazards.
- Relays messages, maintain logs, and assist in dispatching personnel and equipment, as well as assist VA police to meet emergency situations.
- Maintains security of information contained in computerized systems in accordance with the Privacy Act and other applicable laws, regulations, Standard Operating Procedures (SOP), and VAHCS regulations.
- Protects the scene of an incident and relinquish control to VA Police or other law enforcement officials.
- Patrols buildings and grounds.
- Responds to and report unusual incidents or occurrences in order to minimize or deter the development of hazardous or dangerous situations.
- Ensures documentation of incidents is completed timely.
- Protects the scene of an incident and relinquishes control to VA police or other law enforcement officials as appropriate.
- Observes and reports all infractions of the OKC VAHCS regulations, SOPs, policies, and memorandums.
- Responsible for maintaining security of sensitive information.
- Operates and maintains two-way radio communication systems in order to remain in constant radio or telephone contact with other security and police personnel.
- Evaluates and reports special security requirements related to the program.
- Perform other duties as assigned.
- Supervisor: Sergeant Camron Hanks (405-456-1960) Okay to contact this Supervisor: Yes
Education Specialist
Advancia Corporation
Oklahoma City, OK
03.2015 - 09.2015
- Salary: 56,000.00 USD Per Year Hours per week: 40, Responsibility of building and maintaining lessons to include CRM (Course Resourcing Model).
- Ensuring compliance in the TRADOC approved learning content management system Training Development Capability (TDC), Education Technologist for Fires Center of Excellence and the Directorate of Training and Doctrine/Officer Education System (OES).
- Provide training and education development (TED) product services to bring designated Lesson Plans (LP) and Programs of Instruction (POI) to standard in accordance with TRADOC regulation 350-70, TRADOC Pam 350-70-1 and 350-70-6.
- Supervisor: Jennifer Looper (573-336-8314).
- Okay to contact this Supervisor: Yes.
Senior Manager
United States Army
Fort Drum, NY
09.2011 - 11.2014
- Salary: 65,000.00 USD Per Year Hours per week: 70
- Lead in the fire support, operations/intelligence, and target acquisition activities in a field artillery battalion, brigade, division artillery, or corps artillery.
- Other major duties are leading soldiers performing duties in field artillery Military Occupation Specialty (MOS) performs principal duties for Specialized Skills Training (SQI) 'M'.
- Leads soldiers performing duties in field artillery MOS.
- Leads and supervises the operation of the unit command post in accordance with directives.
- Leads, supervises, and participates in coordination and implementation of cannon, missile, rocket, or target acquisition operations, training programs, administrative matters, and communication activities, providing tactical and technical guidance to subordinates, and professional support to lower and higher grade soldiers in the accomplishment of their duties.
- Monitors, inspects, and evaluates FA training programs.
- Deployed in support of Operation Enduring Freedom in January of 2013.
- Assigned as the Battalion’s Ammunition Officer where once again, he was responsible for shipping ammunition to outlying Forward Operating Bases (FOB).
- Used his training and knowledge of shipping and transporting Hazardous Materials.
- Supervisor: Michael Mundy (706-577-5168)
Senior Developer/Writer
United States Army/TRADOC
Fort Sill, OK
08.2009 - 08.2011
- Salary: 65,000.00 USD Per Year Hours per week: 65, Assigned to the Training and Doctrine Command (TRADOC) at Fort Sill.
- Mr. Carter assigned to the Directorate of Training and Doctrine (DOTD) and served 6 months as the assistant Operations Non-Commissioned Officer in charge.
- He was later assigned to the 13 Bravo Task Force the last 18 months and served as the Senior Education/Training Developer responsible for curriculum in the analysis, design, development, implementation and evaluation phase for 32 courses, associated with 213 individual tasks and subordinate learning and test materials.
- Responsible for the course ware used to teach AIT students, National Guard, Advanced Leader’s Course, Senior Leader’s Course (SLC), the Field Artillery Master Gunners Course, the Field Artillery Maintenance Course (U6) and the Paladin Leader’s Course.
- During this tour of duty reviewed and submitted comments for several Army Doctrine and Training Publications (ATTP) and Field Manuals (FM).
- Worked closely with Leadership and Instructors at every course level to improve the courseware used to teach Soldiers and NCOs alike.
- During my time at this assignment I attended the Field Artillery Master Gunner’s Course which teaches Senior NCOs how to advise the Battalion Commander on the Battalion Certification Program.
- I also attended the Field Artillery Weapons Maintenance Course which teaches how to maintain the M77A2 and M119A2 howitzers.
- Teaches everything from changing a tire, how to fill the nitrogen and how to use the manuals to repair the howitzer above the operator’s level.
- Attended the Army Basic Instructor Course, which teaches individuals how to teach students in a classroom and field environment.
- Mr. Carter was responsible for the unit’s Physical Fitness Program.
- His duties comprised of planning a five-day schedule and providing resources, guidance and training for the Army’s Physical Fitness program.
- Supervisor: Greg Plant (580-558-0427) Okay to contact this Supervisor: Yes.
Senior Manager
United States Army
Fort Sill, OK
06.2005 - 08.2009
- Salary: 60,000.00 USD Per Year Hours per week: 70
- Assigned as a Convoy Commander, during Operation Iraqi Freedom.
- He was responsible for 17 personel and 6 Enhanced Armament Carriers, also known as the unarmored Humvee (HMMWV).
- His mission was to provide security for convoys that included U.S. Contractors, Third Country Nationals and military personnel driving trucks that supplied mail, food and many other materials need to sustain Forward Operating Bases (FOBs) located in various locations in Iraq.
- His team were responsible for providing security for over 100 convoy operations covering over 100,000 miles of roads littered with Improvised Explosive Devises (IED), complex attacks and small arms fire with no loss of life or equipment.
- Upon redeployment was assigned as the Gunnery Sergeant for Charlie Battery.
- Responsible for successfully training and mentoring 3 junior leaders to assume duties as Paladin Howitzer Section Chiefs.
- In January 2008 deployed to Iraq for my third tour.
- During this 14 month deployment served as the Operations Manager.
- Was responsible for planning, tracking and providing critical guidance in the absence of the Command for the Convoy Security Teams.
- Additional responsibilities were the Equal Opportunity Leader (EOL) for the unit.
- He was the advisor to the management team on all matters concerning the Army’s Equal Opportunity Program.
- Held the responiblity to train the unit, over 100 personnel, covering vast subjects dealing with Equal Opportunity issues.
- He built power point presentations based off of Federal Law and Army Regulations, used real life scenarios and was able to get the audience involved in the training.
- Supervisor: Kurt Douglas (580-442-6016)
Education
Bachelor of Science - Criminal Justice Administration
Columbia College
Columbia, MOSkills
- Quality assurance
- Route planning
- Carrier relations
- Technical writing
- Shipping coordination
- Package preparation
- Data evaluation
- Conflict resolution
- Friendly, positive attitude
- Decision-making
- Microsoft Office
- Computer skills
- Working collaboratively
- Teambuilding
- Coordination
- Critical thinking
- Supervision
- Maintenance & Repair
- Time management
- Work ethic
Certification
- Field Artillery Maintenance Course - 2010
- Equal Opportunity Leader Course- 2005
- Packaging of Hazardous Materials Course- 2001
- Transportation of Hazardous Materials Course - 2002
Timeline
Services Support Specialist
United States Army
07.2023 - Current
Material Expediter
Air Force Materiel Command
07.2022 - 04.2023
Parts and Tools Attendant
Air Force Materiel Command
02.2022 - 07.2022
Distribution Process Worker
Defense Logistics Agency
01.2021 - 02.2022
Senior Officer
Federal Bureau of Prisons
06.2016 - 01.2021
Security Clerk
Veterans Health Administration
11.2015 - 11.2015
Education Specialist
Advancia Corporation
03.2015 - 09.2015
Senior Manager
United States Army
09.2011 - 11.2014
Senior Developer/Writer
United States Army/TRADOC
08.2009 - 08.2011
Senior Manager
United States Army
06.2005 - 08.2009
Bachelor of Science - Criminal Justice Administration
Columbia College
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