AUTOBELL
- Developed and implemented strategic plans to achieve company objectives
- Coached, mentored and trained team members in order to improve their job performance
- Achieved significant sales growth by implementing effective sales strategies
- Oversaw daily operations, maintaining efficiency and quality standards
- Resolved machine malfunctions promptly to ensure continuous store operations
- Conducted regular meetings with staff to discuss progress and identify areas of improvement
- Provided leadership during times of organizational change or crisis situations
- Resolved customer complaints and issues promptly, maintaining a positive brand image
- Processed customer claims for damaged vehicles efficiently
- Led a team of various amounts of employees, ensuring high productivity and excellent customer service
- Resolved customer inquiries and complaints requiring management-level escalation
- Recruited and hired qualified candidates to fill open positions
- Scheduled interviews for potential candidates and conducted reference checks prior to hire
