Landon Boyce
Pompton Lakes,New Jersey
Summary
- Creative and professional results with extensive experience in photography, marketing, photo editing, and graphic design. Proficient in a variety of Adobe Creative Suite software, including Photoshop, Lightroom, and Illustrator. Proven ability to create compelling visual content, enhance brand messaging, and drive engagement through high-quality imagery and strategic marketing initiatives. Strong eye for detail, with a passion for storytelling through visuals and a commitment to delivering high-impact creative solutions.
- Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
- Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Salesman
Volkswagen
Pompton Plains, NJ
01.2025 - Current
- Engaged customers to understand needs and promote product benefits.
- Assisted in inventory management, ensuring stock levels met demand.
- Developed product knowledge to provide accurate information to clients.
- Executed sales strategies to achieve monthly targets and maximize revenue.
- Provided post-sale support, addressing customer inquiries and resolving issues.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
Service Advisor
Volkswagen
Pompton Plains, NJ
01.2025 - Current
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Assisted technicians in diagnosing vehicle issues, facilitating efficient repairs.
- Managed service appointments and coordinated scheduling for optimal workflow.
- Educated customers on recommended services and maintenance programs.
- Utilized dealership management software for accurate record-keeping and reporting.
- Collaborated with team members to improve service processes and enhance customer experience.
- Resolved conflicts effectively, fostering positive relationships with clients.
- Monitored service department operations to ensure compliance with quality standards.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Promoted additional services based on individual customer needs, increasing overall revenue without compromising integrity or trustworthiness.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved customer inquiries and complaints quickly.
Automotive Photographer/Editor
German Motors
07.2023 - 10.2024
- Edited and retouched photos using Adobe Photoshop and Lightroom to create polished, professional images.
- Designed promotional graphics, advertisements, and social media content to enhance brand presence.
- Managed all aspects of projects from initial concept to final delivery, ensuring timely and high-quality results.
- Produced high-quality visual content (photography, graphics, and videos) for web and print materials, aligning with brand guidelines.
- Conducted market research to inform design decisions and marketing strategies.
- Edited photos and promotional images, ensuring they met brand and quality standards.
- Collaborated with the marketing team to create consistent and engaging visual content for various campaigns.
- Assisted in designing the company’s website and other digital assets, improving overall user experience.
- Maintained a high level of attention to detail while working on multiple projects simultaneously.
Education
Associate of Science - Criminal Justice
Passaic County Community College
Wanaque, NJHigh School Graduate - undefined
01.2024
Skills
- Photography (Portrait, Product, Event, Landscape, Automotive)
- Adobe Photoshop & Lightroom
- Graphic Design (Adobe Illustrator, InDesign)
- Photo Editing & Retouching
- Marketing Strategy & Campaigns
- Social Media Content Creation
- Visual Branding & Identity
- Creative Direction
- Video Editing (Premiere Pro, After Effects)
- Print Design & Layout
- Client Relations & Communication
- Project Management
- Thousands of Hours dedicated to Lightroom & Photoshop
- Customer engagement
- Product promotion
- Sales strategy execution
- Post-sale support
- Contract negotiation
- Service appointment management
- Dealership software utilization
- Conflict resolution
- Multi-tasking capabilities
- Attention to detail
- Visual content production
- Graphic design creation
- Marketing collaboration
- Workflow coordination
- Sales and marketing strategies
- Closing techniques
- Customer service
- Relationship building
- Time management
- Customer relations
- Sales expertise
- Product and service sales
PORTFOLIO:
https://www.canva.com/design/DAGWr5W1vO8/AiEzONbxH9smMSu_xrkhA/view?utm_content=DAGWr5W1vO8&utm_campaign=designshare&utm_medium=link&utm_source=editor
Timeline
Salesman
Volkswagen
01.2025 - Current
Service Advisor
Volkswagen
01.2025 - Current
Automotive Photographer/Editor
German Motors
07.2023 - 10.2024
High School Graduate - undefined
Associate of Science - Criminal Justice
Passaic County Community College