Landon Brynd
Brooklyn,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Office Manager
Better Collective
04.2023 - Current
- The central person who organizes and manages the New York office, the head quarters of the North America branch
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Coordinated special projects and managed schedules.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Strategies and communicates across all departments for precisely executed day-to-day office operations, coordination of special events and activities across the North America offices, and follow through of company wide policies and procedures
- Main focuses are: daily office operations, vendor management, special events and activities management, and communications - both internal and external.
Program Operations Manager
The Gateway School
08.2017 - 04.2023
- The central person who strategizes, manages, and communicates across all divisions and departments for precisely executed day-to-day school operations, coordination of special events, and follow through of school wide policies and procedures
- Main focuses are: daily school operations, vendor management, special events and activities management, and communications - both internal and external
- Key Accomplishments:
- Updated the school-wide master schedules from paper to a web-based program
- Schedules include 50+ teacher schedules, 40 classrooms and communal spaces schedules, and 150+ student schedules
- Develops the annual schedules in collaboration with school directors
- Developed and coordinated the school's first lunch program in 2019
- Managed the distribution of 200+ daily lunches for all students and staff
- Updated the Visitor Management check-in system for school reception to a web-based program and app
- Includes attendance/dismissal tracking of students, daily tracking of schoolwide Wellness Checks, and background checks of all visitors
- Lead training sessions and presentations for 70+ Faculty and Staff Members about school policies and procedures, attendance/dismissal procedures, and lunch program.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry students/parents/guests.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for Staff/Faculty and Students.
Contracted Temporary Placement
Beacon Hill Staffing Agency
05.2017 - 08.2017
- Temporary work within the operational team and administrative team at the Council on Foreign Relations and Vox Media's corporate office
- Responsibilities included event planning and execution, customer service, and clerical and administrative support.
Food Expeditor
Rock Sugar
08.2015 - 04.2017
- Lead communicator between back and front of house
- Maintaining flow of service while providing excellent customer service.
Ticket Sales Agent
South Coast Repertory
11.2013 - 04.2015
- Assist guests with single-ticket and subscription purchases, exchanges, refunds, and general ticket handling.
Education
Bachelor of Arts - Performance Major -
California State University, Long Beach
Long Beach05.2013
Associate of Arts/Transfer -
Citrus College
Glendora, CA05.2011
Skills
- Microsoft Office
- GSuite/Workspace
- Slack
- Asana
- SchoolPass
- SeniorSystems
- Organizational Skills
- Work Planning and Prioritization
- Training and coaching
- Relationship Building
- Documentation And Reporting
- Team Leadership
- Onboarding and Orientation
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Project Management
- Excellent multi-tasking ability
- Mail handling
Websites
References
- Elian Seidel, Former Supervisor and Current Colleague, Director of Middle School, The Gateway School, (702) 408-2443, Elianseidel@gmail.com
- Eleni Siderias, Former Supervisor, Associate Head of School, The Gateway School, (330) 240-5786, Elenisiderias@gmail.com
- Nicole Mion, Former Colleague, Advancement and Communications Associate, The Gateway School, (908) 447-5345, nicolemion@gmail.com
Timeline
Office Manager
Better Collective
04.2023 - Current
Program Operations Manager
The Gateway School
08.2017 - 04.2023
Contracted Temporary Placement
Beacon Hill Staffing Agency
05.2017 - 08.2017
Food Expeditor
Rock Sugar
08.2015 - 04.2017
Ticket Sales Agent
South Coast Repertory
11.2013 - 04.2015
Bachelor of Arts - Performance Major -
California State University, Long Beach
Associate of Arts/Transfer -
Citrus College
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