Landon Clark
Orlando,FL
Summary
Responsible Front Desk and Salesman committed to being friendly with all guests and efficiently coordinating all services. In-depth knowledge of Gym maintenance and facility rules. Proficient in technology
Overview
2
2
years of professional experience
Work History
South Carts
Universal Studios
08.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Front Desk
LA Fitness
03.2023 - 09.2023
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined front desk operations for improved efficiency and guest experience.
- Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Front of the House Team Member
Chick Fill A
12.2021 - 11.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
- Streamlined drive-thru operations by maintaining a clean and organized workspace.
- Increased order accuracy with careful attention to detail when handling customer requests.
Education
High School Diploma -
Olympia High School
Orlando, FL05.2023
Skills
- Operational Efficiency
- Merchandising Knowledge
- Product Knowledge
- Store Layout
- Problem-solving abilities
- Time management
- Positive attitude
- Task prioritization
- Telephone etiquette
- Resourcefulness
- Initiative-taking
- Adaptability and flexibility
Timeline
South Carts
Universal Studios
08.2023 - Current
Front Desk
LA Fitness
03.2023 - 09.2023
Front of the House Team Member
Chick Fill A
12.2021 - 11.2022
High School Diploma -
Olympia High School