Landon Cordle

Service Coordinator

Discount Tire

11.2023 - Current

Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Maintained accurate records and full compliance with store guidelines.
Coordinated and monitored service activities to confirm work met all requirements.
Managed and coordinated service teams to achieve successful completion of service projects.
Assessed customer needs and developed solutions to meet needs.
Communicated with clients and service providers to provide updates on work progress.
Frequently inspected production area to verify proper equipment operation.
Educated staff on organizational mission and goals to help employees achieve success.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Gathered, organized and input information into digital database.
Developed effective improvement plans in alignment with goals and specifications.
Evaluated staff performance and provided coaching to address inefficiencies.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained database systems to track and analyze operational data.
Evaluated customer needs and feedback to drive product and service improvements.
Observed packing operations to verify conformance to specifications.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Devised and implemented processes and procedures to streamline operations.