Summary
Overview
Work History
Education
Skills
Timeline
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Landon Croft

CHAPEL HILL,NC

Summary

Adept at bacteriological testing and fostering patient relations, I leveraged my skills at Morrill County Community Hospital to enhance diagnostic accuracy and patient care. My ability to multitask and work under pressure led to a 20% improvement in lab efficiency. Renowned for my attention to detail and strong work ethic, I excel in fast-paced environments, ensuring precision and reliability in every task.

Knowledgeable Gunsmith with solid background in firearm maintenance, repair, and customization. Proven success in enhancing modern weaponry. Demonstrated precision and problem-solving skills in diagnosing and addressing mechanical issues.

Professional craftsman with strong background in firearm maintenance, repair, and customization, ready to make impact in field. Skilled in diagnostics, precision tooling, and safety compliance, with proven track record of delivering high-quality results. Known for collaborating effectively within teams and adapting to changing requirements, ensuring dependable and consistent performance.

Overview

11
11
years of professional experience

Work History

Maintenance Supervisor

Green Beagle Lodge
10.2024 - Current

2Coordinated preventative maintenance schedules, verifying equipment safety and function.

  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised 2 employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.

Gunsmith/Owner/Operator

Salem Company Armament
04.2021 - Current
  • Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
  • Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency.
  • Created inspection reports for weapons inspections.
  • Conducted firing range operations and charted courses of fire.
  • Planned and coordinated tasks and determined correct amount of material required to complete assignments.
  • Determined machine adjustments and material requirements for high quality production.
  • Inspected individual parts, assemblies and installations for adherence to specifications.
  • Fulfilled output requirements while consistently reducing scrap levels.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

Parts Specialist

Harley Davidson Inc
01.2024 - 10.2024
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.

Clinical Lab Technician II

Duke University
09.2023 - 01.2024
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.

RSO

Onpoint
09.2023 - 01.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Medical Lab Assistant

Morrill County Community Hospital
09.2021 - 08.2023
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Participated in laboratory audits and assessments to maintain compliance and improve results.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Assisted with laboratory research projects to advance knowledge and discovery in healthcare.
  • Utilized advanced technologies to identify and analyze complex medical samples.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Helped management optimize laboratory processes for maximum efficiency and performance.
  • Identified and traced quality control issues impacting laboratory results.
  • Used correct formulas and procedures to prepare solutions and reagents for testing needs.
  • Assessed new protocols and equipment for relevance and helped implement chosen updates.
  • Received and Processed specimens
  • Authorized packer and shipper of Division 6.2 and 9 infectious Substance

Certified Phlebotomist

Monument Health
03.2021 - 09.2021
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Organized daily work based on collection priority.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reviewed patient records for accuracy and completeness.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Conducted venipuncture and other CT procedures.

Auto Body Technician

Jakes Colision
09.2017 - 04.2020
  • Followed standard operating procedures to achieve consistent quality of work.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Reassembled and replaced parts to complete body repairs.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Inspected vehicles to identify and document repair needs.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Applied finishing techniques to enhance quality and appearance of repairs.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Enforced compliance with safety regulations when operating equipment.
  • Maintaining shop inventory according to set standards and rectified discrepancies.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Utilized computer-aided design software to design and fix body parts.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
  • Prepared surfaces for priming, painting and refinishing.
  • Examined vehicles to determine extent of damage and repairs required.
  • Adjusted and replaced doors and windows for proper fit and alignment.
  • Inspected completed repairs for accuracy, quality and safety.
  • Performed structural and non-structural repairs on variety of vehicle models.
  • Installed interior and exterior trim, including moldings and emblems.
  • Used welding and cutting tools to repair metal body parts.
  • Aligned and balanced vehicle frames using laser alignment systems.
  • Replaced glass, headlights and other lighting and electrical components.
  • Applied sealants, caulks and rust preventatives to protect body and paint.
  • Applied primers, sealers and other materials prior to painting.

Sales Associate

Harley Davidson
07.2017 - 09.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Ordered parts from various distributors to fulfill demands.
  • Assisted customers in finding appropriate parts promptly.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Stocked and managed stock of parts.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Maintained extensive understanding of common problems and methods for repair.

Auto Body Technician

Jenkins Auto Body
04.2014 - 07.2017
  • Followed standard operating procedures to achieve consistent quality of work.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Reassembled and replaced parts to complete body repairs.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • ETC. SEE ABOVE

Education

Certificate - Gunsmithing - Gunsmithing

Sonoran Desert Institute
Scottsdale, AZ
05.2021

High School Diploma -

Scottsbluff Senior High School
Scottsbluff, NE
05.2003

Skills

  • Bacteriological Testing
  • Buffer Preparation
  • Laboratory Information Systems
  • Medical Histories and Vital Statistics
  • Therapeutic Phlebotomy
  • Shipping of Division 62 and 9 Infectious Substance
  • Data Security
  • Blood Sample Collection
  • Collect Samples
  • Document Management
  • Social Perceptiveness
  • Patient Relations
  • Medical Laboratory Equipment
  • Biohazard Disposal
  • Power tool operation
  • Safety procedures
  • Metalworking techniques
  • Ballistics
  • Sight alignment
  • Barrel installation
  • Stock fitting
  • Firearm repair
  • Custom modifications
  • Polishing metal surfaces
  • Engraving designs
  • Gun cleaning
  • Firearms assembly
  • Trigger adjustments
  • Hand tools proficiency
  • Client consultation
  • Quality control management
  • Blueprint interpretation
  • Safety protocol adherence
  • Willingness to learn
  • Strong work ethic
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Works Well Under Pressure
  • Reliability
  • Excellent communication
  • Organizational skills
  • Mechanical skills
  • Machine operation
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Punctual and dependable

Timeline

Maintenance Supervisor

Green Beagle Lodge
10.2024 - Current

Parts Specialist

Harley Davidson Inc
01.2024 - 10.2024

Clinical Lab Technician II

Duke University
09.2023 - 01.2024

RSO

Onpoint
09.2023 - 01.2024

Medical Lab Assistant

Morrill County Community Hospital
09.2021 - 08.2023

Gunsmith/Owner/Operator

Salem Company Armament
04.2021 - Current

Certified Phlebotomist

Monument Health
03.2021 - 09.2021

Auto Body Technician

Jakes Colision
09.2017 - 04.2020

Sales Associate

Harley Davidson
07.2017 - 09.2017

Auto Body Technician

Jenkins Auto Body
04.2014 - 07.2017

Certificate - Gunsmithing - Gunsmithing

Sonoran Desert Institute

High School Diploma -

Scottsbluff Senior High School
Landon Croft