Hardworking employee with customer service, multitasking and time management abilities. History of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
4
4
years of professional experience
Work History
Warehouse Employee
La-Z-Boy Furniture
Springfield, MO
10.2021 - Current
Unloaded trucks and placed materials in designated storage areas.
Picked, packed, and shipped customer orders accurately while meeting all deadlines.
Maintained cleanliness of warehouse area by sweeping, mopping, and disposing of trash daily.
Utilized hand pallet jack, forklift, and other equipment to move materials within the warehouse.
Lifted materials of varied weights on regular basis.
Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Prepared inventory for shipment by attaching tags and labels.
Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Moved large and bulky items manually or with pallet jacks or forklifts.
Staged and sorted multiple types of products for loading.
Recognized defective material and reported issues to management.
Tagged and wrote identifying information on containers, boxes and cargo.
Concessions Worker
Republic Parks And Recreation
Republic, MO
01.2020 - 07.2021
Stocked concession stands with supplies and food items.
Assisted customers in selecting items, taking orders, and providing recommendations.
Cleaned concession area including counters, floors, equipment, and utensils.
Provided customer service by greeting patrons, answering questions, and resolving complaints.
Received deliveries of food items and stocked shelves accordingly.
Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
Monitored inventory levels of food supplies in order to prevent shortages during busy periods.
Labeled containers with product names and prices prior to stocking shelves.
Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Performed minor maintenance tasks such as changing light bulbs or cleaning equipment when needed.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Education
High School Diploma -
Republic High School
Republic, MO
05-2022
Some College (No Degree) - Automotive Technology
Ozarks Technical Community College
Springfield, MO
Skills
Cleaning And Organization
Heavy Lifting
Truck Unloading
Order Pulling
Goal Setting
Prioritization
Engaging Personality
Delivers Exceptional Customer Service
Reliable Team Worker
Hygiene standards
Stress Tolerance
Order coordination
Customer Service
Problem-solving aptitude
Team Player
Excellent Communication
Active Listening
Affiliations
Driving around listening to music
Spending time with family and friends
Accomplishments
Was in FBLA while in school and went to state and placed second for cyber security. Won a medal and a T-shirt for placing second.
While in school I also had to do a speech and debate in one of my english classes. Me and one other person who I had never talked to before had to debate against multiple other teams, in front of judges. We had to try and prove if a person in a story we had been reading was innocent or not. We placed first in the debate