Accomplished Assistant Manager with in-depth experience, consistently rising through ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
• Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
• Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Supervises that store personnel comply with the company’s customer satisfaction guidelines, demonstrate appropriate interactions with customers and co-workers, and maintain store cleanliness standards at all times
• Ensures an appropriate resolution of operational customer concerns in the absence of store management
• Ensures a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order
• Merchandises product neatly to maximize sale, ensures proper store signage is maintained at all times, and ensures the quality and freshness of ALDI products
• Participates in taking store inventory counts according to guidelines, and supervises that store personnel adhere to inventory procedures and product handling guidelines
• Assists with product ordering as directed by, or in the absence of, store management
Responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. Enhance the customer shopping experience by working collaboratively with the team and providing exceptional customer service.