Landon Jewell
Summary
Motivated, organized, and dependable candidate who provides excellent interpersonal communication skills with focus on customer satisfaction and delivering high quality services. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, problem solving abilities, and project oversight skills. Reliable and driven candidate who will bring high enthusiasm and extensive knowledge into any environment.
Overview
6
6
years of professional experience
Work History
Food Waiter
The Prime Street Grille
09.2023 - 05.2024
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Participated in team meetings, providing feedback on service improvements and sharing best practices with colleagues.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Streamlined communication between the front-of-house and back-of-house teams to minimize errors and delays in service.
Car Salesman
Waldorf Honda
07.2023 - 09.2023
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Collaborated with management to develop marketing strategies for promoting inventory and increasing showroom traffic.
- Participated in training programs to enhance product knowledge and sales techniques, resulting in increased personal success rates.
- Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
- Efficiently completed paperwork related to sales transactions, adhering to company guidelines while minimizing errors or delays.
- Enhanced buyer confidence through honest communication regarding vehicle history reports, maintenance records, or warranty information.
- Improved overall dealership reputation through professional interactions and commitment to ongoing education about industry advancements.
Salesman/Billing and Collections Specialist
Affordable Home Solutions
07.2021 - 07.2023
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Assisted in audit preparation, providing necessary documentation for thorough review of financial activities.
- Prepared detailed reports on account activity for management review, identifying areas for improvement or concern.
Food Waiter
The Greene Turtle Sports Bar & Grille
02.2021 - 07.2021
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Gained extensive knowledge of menu items, enabling informed recommendations based on guest preferences or dietary requirements.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Cook
Ledo Pizza
08.2019 - 02.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Retail Sales Associate
Hooks and Hangars
08.2018 - 08.2019
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Education
Associate of Science - Business Administration And Management
College of Southern Maryland
La Plata, MD05.2025
Skills
- Professional Appearance
- Goal-Oriented
- Service Quality
- Microsoft Applications
- Accounts Receivable
- Customer Service Focus
- Effective Communication Skills
- Leadership
- Team-Oriented
- Product Knowledge
Languages
Spanish
Limited Working
Timeline
Food Waiter
The Prime Street Grille
09.2023 - 05.2024
Car Salesman
Waldorf Honda
07.2023 - 09.2023
Salesman/Billing and Collections Specialist
Affordable Home Solutions
07.2021 - 07.2023
Food Waiter
The Greene Turtle Sports Bar & Grille
02.2021 - 07.2021
Cook
Ledo Pizza
08.2019 - 02.2021
Retail Sales Associate
Hooks and Hangars
08.2018 - 08.2019
Associate of Science - Business Administration And Management
College of Southern Maryland