Summary
Overview
Work History
Education
Skills
Timeline
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Landon Kamali

Jupiter

Summary

Dynamic Parts Sale Manager with a proven track record at AutoZone, excelling in customer service and conflict resolution. Expert in inventory management and sales strategies, I have successfully enhanced customer satisfaction and loyalty through effective communication and team leadership. Committed to maintaining a positive brand image in high-pressure environments.

Overview

8
8
years of professional experience

Work History

(PSM) Parts Sale Manager

AutoZone
Jupiter
01.2024 - Current
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Service Pro

Aptive Enviromental
West Palm Beach
02.2021 - 03.2025
  • Conducted thorough inspections of residential and commercial properties to identify signs of pests and potential entry points.
  • Participated in ongoing training to stay current with new pest control techniques and safety protocols.
  • Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
  • Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.

(PIR) Parts Inventory Replenishment Manager

Pep Boys
Jupiter
08.2017 - 12.2019
  • Assisted in unloading trucks and stocking shelves with incoming shipments of parts.
  • Provided customer service to automotive parts customers, including answering questions about product features and availability.
  • Received, examined and reshelved returned parts.
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.

Education

GED -

Testing Center
West Palm Beach, FL
07-2017

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Sales strategies
  • Product knowledge
  • Team leadership

Timeline

(PSM) Parts Sale Manager

AutoZone
01.2024 - Current

Service Pro

Aptive Enviromental
02.2021 - 03.2025

(PIR) Parts Inventory Replenishment Manager

Pep Boys
08.2017 - 12.2019

GED -

Testing Center

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Landon Kamali