Landon Klobnak
Waukee,IA
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution. I also completed my CPR Certification in April 2024 as required by my high school in order to graduate.
Professional with strong background in customer service and retail operations, ready to excel in this role. Proven track record of ensuring smooth daily operations and enhancing customer satisfaction. Highly adaptable, strong team collaborator focused on achieving results. Reliable with skills in inventory management, sales, and maintaining organized, welcoming environments.
Overview
6
6
years of professional experience
1
1
Certification
6
6
years of professional experience
1
1
Certification
6
6
years of professional experience
1
1
Certification
Work History
Maintenance/Pro Shop Clerk
West Grand GOLF
West Des Moines, IA
03.2025 - Current
- Managed inventory levels, ensuring availability of golf equipment and accessories.
- Provided exceptional customer service, assisting patrons with purchases and inquiries.
- Contributed to an efficient workplace environment by effectively managing multiple tasks and prioritizing responsibilities as needed.
Pro Shop Attendant-Pool Maintainer-Cart Attendant
Five by Eight Golf and Country Club
Menlo, Iowa
04.2024 - 08.2024
- Assisted with the opening and closing procedures of the golf operations.
- Assisted in inventory control and management of golf cart accessories and keys.
- Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.
- Maintained an organized stockroom with sufficient inventory levels for all products.
Dishwasher
Olive Branch Family Restaurant
Greenfield, IA
05.2021 - 03.2024
- Hand-washed items unsuitable for machine washing.
- Adhered to sanitary regulations to prevent contamination with food products.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
Bagger
Fareway
Greenfield, IA
07.2020 - 07.2021
- Assisted customers with bagging groceries, ensuring items were packed securely.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to streamline workflow during peak hours.
- Operated cash register, processing transactions with accuracy and efficiency.
Education
Bachelor of Arts - Criminal Justice
Iowa State University
Ames, IA05.2028
High School Diploma - undefined
Nodaway Valley High School
Greenfield, Iowa05.2024
Skills
- Customer relationship building
- Merchandising techniques
- POS system operation
- Golf equipment expertise
- Store layout optimization
- Cleanliness and hygiene
- Cart stocking
- Bag transport
- Driving range ball retrieval
- Operating heavy machinery
- Adaptive learning
- Professional appearance
- Member assistance
- Hospitality and accommodation
- Organizational strengths
- Performance improvement
Certification
CPR