Landon Lee
Denver,CO
Summary
Successful fire alarm and security sub-contractor offering 8+ years of construction experience specializing in installations, repair, inspection and programming m. Adept at overseeing projects and working effectively with project coordinators, general contractors and customers to accomplish tasks on-time and according to budget. Motivated to generate and increase sales while delivering top-notch customer care. Dependable team player with a strong work ethic and advanced complex problem solving skills. Smart individual known for having extensive coordination, equipment inspection and technical support skills. Offering wide variety of install and service abilities, combined with proven skills in finding optimal solutions to diverse challenges. Ready for new professional challenges and career advancement with an established operation. With my current position as a programmer and service technician for fire alarm systems, I bring many skills to the table. Currently re testing for the new CSA Denver Fire Alarm license and also testing for NICET 2. Certifications I hold are NICET 1 FA systems, RATH system, Potter hardware and software, Onyx series, 4007 & 4100 certifications.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Meridian Fire And Security
Centennial , CO
05.2021 - 12.2022
- Diagnosed and troubleshot problems, repairing and restoring fire alarm panels to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Demonstrated increased knowledge of company products and equipment.
- Assisted team members with Edwards equipment troubleshooting and diagnostics.
- Program EST QuickStart and I/O panels.
- Program certain silent knight and fire lite panels
- Opened permits, bent pipe, ran wire, performed final inspections, programmed and closed out jobs start to finish
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained updated knowledge of all equipment, products and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Completed extensive job report for each service call.
- Collected customer signatures once installations and repairs were finished to complete fence process.
Lead Installation Technician/Service Technician
Global Fire And Safety
Denver, CO
04.2019 - 05.2021
- Ran the installation of jobs of the following systems:
- Fire Alarm.
- Security.
- Card access.
- Camera/CCTV.
- Responsible for the installation, programming and customer turn over for all the systems listed.
- Hired and trained staff and new technicians
- Calibrated and monitored devices following installation.
- Trained customer on proper use after system installation.
- Programmed and troubleshot devices following installation.
- Repaired malfunctioning system components.
- Met 95% of deadlines for installations and repairs.
- Passed 100% of all fire alarm and low-voltage inspections.
- Interpreted blueprints of electrical layouts and building plans during installations.
- Drilled holes for wiring in wall studs, joists, ceilings and floors and pipe work.
- Did any wire running necessary for connecting circuits to panels.
- Oversaw over 50+ new constructed jobs and retrofits, from beginning to end.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Commissioned staff members for specific projects and tasks, tracked activities and solved complex issues to enhance productivity.
- Eliminated field downtime and boosted productivity by restructuring installation techniques and staff teams.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Completed extensive job report for each service call.
- Designed processes to achieve business objectives, utilizing client feedback for optimal development.
- Followed all company guidelines regarding safety procedures when out in field.
- Inspected every system that Global Fire monitored. 200+ accounts
- Annual inspections for Fire Alarm Systems, extinguishers and emergency & exit lights.
- On-call experience for over 4 years here.
- Diligently inspected and noted any deficiencies in every Fire Alarm, extinguisher and burglar system at annual inspections.
- Developed record keeping programs for client contracts, reports and agendas to strengthen traceability initiatives.
- Meticulously handled repair reports and technical issues.
- Serviced Simplex, Potter, Notifier, FireLite and Silent Knight equipment for expedient repair and minimal downtime.
Lead Installation Technician
Ultra Tech Fire & Security Systems
Aurora, CO
02.2016 - 04.2019
- Supervised several apprentice's at numerous job sites to provide impeccable installation to owners discretion requiring new Fire Alarm, Burglar & CCTV systems.
- Oversaw installation of fire alarm and systems and work conducted by employees to verify each project met customer expectations.
- Communicated effectively when meeting with customers, answering questions and providing detailed job quotes and proposals.
- Developed and implemented project plans for each installation by scheduling employees, checking equipment and reviewing scope for any special considerations.
- Performed programming and startup of each system to assess functionality, test limits and troubleshoot any problems.
- Provided detailed instruction to new employees on how to properly install systems, modules, and devices.
Lead Fire Alarm Service & Program Technician
Johnson Controls Inc
Aurora, CO
12.2022 - Current
- Service technician repair work on all types of systems, ranging from Simplex to FireLite, Silent Knight, EST, Notifier, Potter etc.
- Obtained multiple certifications and licenses through the 1+ year employee at JCI.
- Became programming technician and obtained multiple licenses for Simplex systems, Notifier and RATH systems.
- Enhanced customer experience for clients through continuous improvements in programs design and functionality.
- Developed customized programs tailored to meet specific client needs, resulting in increased customer satisfaction.
- Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise to other co workers.
- Collaborated with cross-functional teams to establish project timelines and deliverables, ensuring timely project completion.
- Provided training and mentorship to younger and newer team members, fostering a culture of continuous learning and growth within the department.
- Contributed to the successful launch of new products through diligent testing and debugging surveys prior to release.
- Optimized existing fire panels for enhanced performance by identifying areas for improvement and applying relevant modifications as needed.
- Mitigated potential risks associated with fire panel part errors through careful quality assurance testing before deployment.
- Attended annual continuing education seminars to obtain updated information on program services.
- Consistently worked with projects/install department to make sure customers needs were met through personal visits to sites on unbillable time to the company to ensure customer is number 1 priority.
- Gained extensive knowledge of most fire alarm systems out there over the years at JCI as they hold thousands of accounts in the metro area.
Education
High School Diploma - undefined
Rangeview High School
Aurora, CO2011
Skills
- Installation coordination
- Conduit bending
- Safety oversight
- Staff scheduling
- Crew management
- Work order preparation
- Team liaison
- Preventative maintenance
- Equipment monitoring
- Product verification
- Well organized
- Troubleshooting expertise
- Training & Development
- Customer service proficient
- Work ethic
- Critical thinking
- Detail-oriented
- Responsible
- Teammate
- Leader
- Certified
Certification
- Licensed Denver Fire Alarm Systems Journeyman - Issued:12/2020 License#1392554-EXPIRED DUE TO NEW CSA TEST
- NICET 1 License#160247 Issued 9/1/2022
- Notifier Onyx series #:CL/297-1871-5579-21654/227661 Issues 12/11/2023 Expires 12/11/2026
- Potter hardware & software certifications
- RATH smartrescue, IP command & smart command system certifications id:CT2401-270 & CT2401-272, CT2401-274 & CT2401-276
Timeline
Lead Fire Alarm Service & Program Technician
Johnson Controls Inc
12.2022 - Current
Lead Service Technician
Meridian Fire And Security
05.2021 - 12.2022
Lead Installation Technician/Service Technician
Global Fire And Safety
04.2019 - 05.2021
Lead Installation Technician
Ultra Tech Fire & Security Systems
02.2016 - 04.2019
High School Diploma - undefined
Rangeview High School