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Bilingual in English and Spanish with strong communication skills. Resourceful and adaptive professional with a focus on hospitality and customer service. Demonstrates reliability, punctuality, and a strong work ethic, consistently delivering positive customer experiences. Proven ability to multitask and manage time effectively while mastering new skills independently.

Results-driven relationship management professional with a proven track record of exceeding sales targets and championing client needs. Exceptional communication and networking skills enable effective leadership and collaboration, contributing to significant organizational growth. Dedicated to providing outstanding service while actively pursuing professional development in the industry.

Analytical and impact-driven Product & Data Analyst with 5+ years’ experience solving complex business problems using data. Strong track record of framing the right questions, designing analytical approaches, and delivering actionable insights that improve customer experience, drive efficiency, and support strategic decisions. Experienced in experimentation, stakeholder collaboration, and end-to-end analytics in fast-paced environments focused in Gambling and Customer services departments.

 Accomplished qualitative research director with 18+ years of specialized experience, recently appointed as Associate Research Director at Ipsos Netherlands. Starting June 1, 2024, leading international projects. Results-driven professional with extensive experience in leadership and strategic oversight. Successfully managed teams and drove commercial growth for key accounts including Google, Coca-Cola, Reckitt Benckiser, and Tiger Brands. Notable achievements include facilitating strategic Brand Edge Workshops for TCCC across Africa in 2019 and cultivating a strong relationship with Google resulting in 300% growth. Passionate about driving business growth and creating a positive work environment. Addressing various client research needs such as understanding people within personal and cultural contexts related to brands or categories, idea generation, customer journey mapping, concept evaluation, and insight generation. Strategic mindset and empathetic listening skills enable seamless weaving of research pieces to deliver compelling narratives aligned with strategic objectives. Solid foundation in leadership and team management. Eager to continue contributing and growing within this environment. 

Landon Lewis Jr

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