Dynamic manager with a proven track record at Sensy Dental Labs, excelling in operational excellence and customer support. Spearheaded continuous improvement initiatives, enhancing productivity and efficiency. Strong leadership and strategic planning skills drove successful product development and on-time delivery, ensuring high customer satisfaction and adherence to quality assurance standards.
Established & maintained relationships with dental office clients regarding product supply demands in Florida, Tennessee, & Illinois. Assisted in the development of marketing materials & media products.
Managed the research & development team to capitalize on new products based on customer demand. Managed distribution of product offerings. Worked together with the pharmacy on inputting patient information to fill the prescriptions.
Daily patient interaction related to dental orders.
Involved with fire & sprinkler renovations projects, Scheduled fire & sprinkler project installations. Developed low voltage installation schedules. Inventory ordering & par level oversight. Customer interaction regarding parts, issuance, & warranty support.
Reported to manager outcomes for field technicians.
Supported sales & marketing efforts.