Landon Munguia
Santa Fe,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
WFA Custom Hardwood Floors
Santa Fe , TX
2023.10 - Current
- Greeted customers and provided product information.
- Assisted with the training of new sales associates.
- Provided customer service to ensure satisfaction.
- Analyzed monthly sales reports to identify trends in customer buying habits.
- Developed strategies to increase sales and promote new products.
- Created incentives programs to motivate employees and increase productivity.
- Collaborated with other departments within the organization to ensure efficient workflow processes.
- Identified opportunities for process improvement and recommended changes as needed.
- Assisted customers with online ordering inquiries or problems.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Trained and developed new team members to improve product knowledge and selling abilities.
- Utilized selling behaviors to identify and solve customer needs.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Identified customer needs by asking questions and advising on best solutions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Deli Associate
Arlan's Market
Santa Fe , TX
2023.03 - 2023.10
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Maintained cleanliness of deli area, including tables and counters.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Received deliveries from vendors and ensured accuracy of order against invoice.
- Rotated product on shelves to ensure freshness and quality standards were met.
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Calculated the cost of orders and accepted payment in cash or credit card format.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Adhered to company policies and procedures related to food handling processes.
- Provided accurate information about product ingredients upon request.
- Checked expiration dates on packaged goods before placing them on display.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
- Organized storage areas to maximize efficiency while keeping products safe from contamination.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Maintained high level of professionalism while interacting with customers and coworkers alike.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Cleaned utensils, dishes and glasses for customer use.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare meals.
Cook
Sonic
Santa Fe , TX
2022.07 - 2023.02
- Adhered to food safety standards when storing and preparing foods.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Monitored stock levels of food items and ordered more when necessary.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Grilled and deep fried various foods from meats to potatoes.
Education
High School Diploma -
Santa Fe High School
Santa Fe, TX2024-05
Skills
- Lead Generation
- Shift Scheduling
- Loss Prevention
- Relationship Building
- Customer Service
- Sales strategy
- Sales Promotions
- Meeting Sales Goals
- Sales initiatives
- Customer care
- Strategic sales
- Schedule Preparation
- Stress Management
- Sales Training
Timeline
Lead Sales Associate
WFA Custom Hardwood Floors
2023.10 - Current
Deli Associate
Arlan's Market
2023.03 - 2023.10
Cook
Sonic
2022.07 - 2023.02
High School Diploma -
Santa Fe High School
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