Landon Platt
Canonsburg,Pennsylvania
Summary
Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lifeguard Manager
Valleybrook Golf and Country Club
Canonsburg, PA
07.2022 - Current
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
- Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
- Compiled incident reports detailing any accidents or injuries occurring within the facility in accordance with legal requirements.
- Updated training manual by incorporating new information.
- Checked chemical level of pool before lesson commencement and notified maintenance department of issues.
- Trained new lifeguard staff and held [Timeframe] training sessions for existing team.
- Investigated customer complaints regarding safety violations or any other incidents reported by patrons or staff members.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Answered questions about facility hours, policies and programs.
- Performed regular inspections of pool facilities to identify potential hazards or areas of improvement in terms of safety standards.
- Recognized swimmers in need of assistance and acted quickly.
Online Reseller
Depop
Canonsburg, PA
06.2022 - Current
- Monitored consumer traffic to build customer engagement strategies.
- Received and processed payments from customers using electronic transaction services.
- Met or exceeded goals and objectives for online selling department.
- Managed shipping logistics for international orders.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
Front Desk Receptionist
Planet Fitness
Washington, PA
12.2022 - 08.2023
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Input customer data into reservation systems and updated to reflect room changes.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Prioritized and organized tasks to efficiently accomplish service goals.
Store Associate
Adidas Outlet
Pittsburgh, PA
07.2018 - 08.2021
- Improved customer service feedback scores through outstanding service.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Evaluated daily transactions for suspected fraud or criminal activity.
- Assisted with loading and unloading deliveries from vendors.
- Operated scanning equipment for price checks and stock replenishment.
- Ensured the cleanliness and tidiness of the store.
- Answered incoming calls regarding product inquiries or orders.
- Assisted customers with product selection, pricing and availability.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assistant
Heater
Canonsburg, PA
06.2021 - 07.2021
- Organized and maintained filing systems for documents and records.
- Gathered and sorted data for inclusion in reports and files.
- Checked stock to determine inventory levels and maintain office supply products.
- Received and distributed mail, letters and packages.
Church Volunteer
Bethany Presbysterian Church
Bridgeville, PA
12.2015 - 12.2017
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
- Organized and planned holiday functions by setting up food drives and donation bins.
- Assisted with fundraising efforts by soliciting donations from church members and the local community.
- Demonstrated and reinforced values of caring, respect, honesty, and responsibility.
- Organized charity and fundraising events to raise money for great cause.
Cashier
Oakdale Diner
Oakdale, PA
03.2015 - 07.2017
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained work area and kept cash drawer organized.
- Collected payments and provided accurate change.
- Stocked shelves with merchandise when needed.
- Developed key customer relationships to increase sales.
Education
BBA - Finance
Slippery Rock University of Pennsylvania
Slippery Rock, PA12-2025
Associate - Undecided
Community College of Allegheny County
Pittsburgh, PA05-2023
Undecided
Indiana University of Pennsylvania
Indiana, PAHigh School Diploma -
Canon-Mcmillan Senior High School
Canonsburg, PA06-2021
Skills
- Water Sampling
- Heavy Lifting
- Hazard Detection
- Rules Enforcement
- Safety Procedures
- Pool Operations
- Trained in CPR
- Lifeguard Procedures
- Accident and Injury Prevention
- Water Rescue Procedures
- Decision-Making
- Problem-Solving
- Multitasking
- Planning
- Relationship Building
- Teamwork and Collaboration
Languages
English
Native/ Bilingual
Certification
- CPR Certification
- American Red Cross Certification
Timeline
Front Desk Receptionist
Planet Fitness
12.2022 - 08.2023
Lifeguard Manager
Valleybrook Golf and Country Club
07.2022 - Current
Online Reseller
Depop
06.2022 - Current
Assistant
Heater
06.2021 - 07.2021
Store Associate
Adidas Outlet
07.2018 - 08.2021
Church Volunteer
Bethany Presbysterian Church
12.2015 - 12.2017
Cashier
Oakdale Diner
03.2015 - 07.2017
BBA - Finance
Slippery Rock University of Pennsylvania
Associate - Undecided
Community College of Allegheny County
Undecided
Indiana University of Pennsylvania
High School Diploma -
Canon-Mcmillan Senior High School
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