Summary
Overview
Work History
Education
Skills
Software
Timeline
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Landon Schmidt

Moorhead,MN

Summary

I have always had a great admiration for Fraser Ltd and the work they do within the community. In fact in high school I volunteered there as part of my mentorship. Experienced Customer Service Representative with nearly 5 years of success in banking, data entry, cash management, fraud prevention, sales, inventory, and marketing. Passionate about exceeding customer expectations and contributing to organizational success through effective communication and problem-solving skills. Adept at multitasking and adapting to dynamic environments for optimal results. Spent 2 years as a Risk Analyst for Kotapay, a payment processing company. Learned a lot about the rules and regulations of the financial industry. Most recently I have been working as an Inventory Analyst for Sanford but I have come to realize that this isn’t the job for me due to the proximity to operating rooms. When I took the job I didn’t expect it to be that close and I also may have overestimated how comfortable being in that environment I would be.

Overview

11
11
years of professional experience

Work History

Inventory Analyst

Sanford Health
01.2025 - Current
  • Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
  • Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
  • Reported on supply chain KPIs to verify compliance with established standards.
  • Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
  • Used analytical models and mathematical analysis to create and maintain key performance metrics.
  • Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
  • Implemented best practices and process improvements to boost supply chain performance.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted research to address shipping errors and packaging mistakes.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Sorted and delivered materials to different work areas and staff.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.

Risk Analyst

Kotapay
07.2022 - 12.2024
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control Type risks.
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant.
  • Designed and monitored underwriting scorecards and related predictability.
  • Taught employees how to control risks at front line.
  • Built and harmonized operations reports for team leaders, senior managers and executives.
  • Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
  • Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
  • Compared industry-specific securities against outside metrics and each other to develop recommendations.
  • Conducted statistical analysis and evaluated risk via use of portfolio management software.
  • Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
  • Worked within Software to compile and review information with pivot tables and charts.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Monitored industry, technological and economic developments to stay current on potential risks.
  • Completed statistical reviews to uncover trends, patterns and variations.
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Built contingency plans to successfully handle financial emergencies.
  • Assessed liquidity and market risk levels and applied risk-based approach to oversee financial activities.
  • Formulated knowledgeable forecasts for business, industry and overall economic conditions based on available financial information.
  • Informed financial decisions by analyzing financial information to forecast business, industry or economic conditions.
  • Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
  • Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
  • Investigated allegations to check validity and recommend actions to minimize risk.

Customer Service Representative

Gate City Bank
07.2018 - 07.2022
  • Provide excellent customer service to customers, including personal and business.
  • I am responsible for my cash drawer and cash management.
  • Preventing fraud and working with the customer to resolve the situation if it happens.
  • Sending both domestic and foreign wire transfers.
  • Opening new checking and savings accounts.
  • Help audit the vault.
  • Pay off loans and help customers get the titles to their vehicle.
  • Complying with all rules, regulations and laws.
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Manufacturer / Inventory / Accounting

Relativity Inc.
07.2017 - 07.2019
  • This is a family-owned business that creates and sells learning toys for children.
  • My main duty was to assemble various bundles of learning toys.
  • Occasionally helped with the financial aspects of the company.
  • Completed scheduled audits with an efficient and accurate approach.
  • Maintained inventory count, tracked usage and documented variances.
  • Placed orders for new supplies based on established needs and special circumstances.
  • Managed inventory storage in a clean and organized fashion.

Merchandiser

American Greetings
09.2014 - 03.2017
  • Traveled to the market, visited vendors and assisted buyers with merchandise selection.
  • Tracked and recapped key item performance.
  • Created visual marketing and styled window displays.
  • Interacted and worked closely with vendors to acquire and develop desired products.
  • Completed stock orders and managed inventory levels.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Educated employees on new merchandise during seasonal workshops.

Education

Bachelor of Science - Business Administration

Minnesota State University - Moorhead
Moorhead, MN
01.2023

Associate of Science - Minor in Economics

Minnesota State University - Moorhead
Moorhead, MN
01.2023

Skills

  • Self-motivated
  • Quick learner
  • Eager to learn anything given to me
  • Trained in fraud prevention
  • Proficient in Microsoft Office including Word and Excel
  • Good in high pressure situations
  • Detail-oriented
  • Organized
  • Excellent at working with customers
  • Goal-oriented
  • Team player
  • Strong work ethic
  • Determined to complete projects given to me

Software

Power Bi

Lawson production

OFAC

KYC

Timeline

Inventory Analyst

Sanford Health
01.2025 - Current

Risk Analyst

Kotapay
07.2022 - 12.2024

Customer Service Representative

Gate City Bank
07.2018 - 07.2022

Manufacturer / Inventory / Accounting

Relativity Inc.
07.2017 - 07.2019

Merchandiser

American Greetings
09.2014 - 03.2017

Bachelor of Science - Business Administration

Minnesota State University - Moorhead

Associate of Science - Minor in Economics

Minnesota State University - Moorhead