Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landon Towns

Rockdale

Summary

Accomplished HVAC Technician with a proven track record at Riot & Climate Control, enhancing system efficiency and customer satisfaction. Expert in facilities maintenance and skillful with team supervision. I am a thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

HVAC Technician

Riot
09.2022 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Calibrated permanent and portable environmental monitoring equipment.
  • Filled out detailed work orders for each job completed.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Calibrated equipment to achieve maximum efficiency.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.

HVAC Technician

Climate Control
07.2020 - 09.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Installed components to improve HVAC system performance.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Filled out detailed work orders for each job completed.

Customer Service and Technician

NAPA
06.2019 - 07.2020
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Responded to customer requests for products, services, and company information.
  • Trained new personnel regarding company operations, policies and services.
  • Optimized supply levels to keep stock within ideal parameters for expected needs.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

Education

Vocational Certificate - HVAC

Blinn College
Brenham, TX
05.2021

Skills

    Facilities Maintenance

    HVAC Systems

    Quality Control

    Safety Protocols

    Team Supervision

    Troubleshooting

Timeline

HVAC Technician

Riot
09.2022 - Current

HVAC Technician

Climate Control
07.2020 - 09.2022

Customer Service and Technician

NAPA
06.2019 - 07.2020

Vocational Certificate - HVAC

Blinn College

Similar Profiles

CREATE PROFILE
Landon Towns