Motivated and technically skilled IT professional with a CompTIA Security+ certification and a strong foundation in hardware, networking, and cybersecurity principles. Self-taught in computer systems and software troubleshooting, with hands-on experience building and maintaining PCs, developing personal tools for IP monitoring, and using platforms such as Wireshark and VMware. Currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance, with a deep interest in IT support and information security.
Bringing professional experience from L3Harris as a Composite Technician, where precision, technical documentation, and team collaboration are critical to success. Eager to transition into a Help Desk role to apply my passion for IT, problem-solving skills, and commitment to continuous learning in a dynamic support environment.