Summary
Overview
Work History
Education
Skills
Timeline
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Landon Weesner

Arp,TX

Summary

Experienced telecommunications professional with a deep passion for optimizing network infrastructures. Specialize in the implementation, and maintenance of both copper and fiber networks, enabling seamless connectivity and high-speed data transmission. Collaboration is at the core of the approach. Excel in cross-functional teams, collaborating closely with engineers, technicians, contractors and stakeholders to develop tailored solutions that align with business objectives. Excellent communication skills enabled to bridge the gap between technical complexities and non-technical stakeholders, ensuring clear understanding and seamless goal execution. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

9
9
years of professional experience

Work History

Customer Service Technician

Brightspeed
02.2022 - Current
  • Installed, maintained, and repaired POTS, DSL and GPON equipment and systems, ensuring uninterrupted service to clients.
  • Conducted site surveys and assessed equipment needs for new installations or repairs, contributing to efficient project planning and execution.
  • Regularly assisted engineering, programming, structure loading along with various other departments in coordination with contractors to achieve company goals.
  • Inspected and ensured quality of work performed by both internal employees and contractors by actively monitoring projects on-site.
  • Performed cable routing, termination, and testing, ensuring compliance with industry standards and best practices.
  • Collaborated with customers to provide technical support, answer inquiries, and resolve service-related concerns promptly and professionally.
  • Utilized testing equipment, such as spectrum analyzers and signal generators, to troubleshoot network and equipment issues.
  • Ensured adherence to safety protocols and maintained clean and organized work environment to minimize hazards and promoted safe work culture.
  • Kept up-to-date with latest telecom technologies and industry trends, participating in training and certification programs to enhance skills and knowledge.

Territory Sales Executive

Proliant
06.2019 - 01.2020
    • Conducted regular market analysis to identify new opportunities for territory sales growth.
    • Worked with vendors and suppliers to support timely delivery of products and services.
    • Achieved sales goals and service targets by cultivating and securing new customer relationships.
    • Established successful account relationships by building rapport and maintaining consistent communication.

Sales Experience Manager

Park Place Dealerships
10.2016 - 06.2019
    • Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
    • Worked with lending institutions to secure financing and fulfill contracts.
    • Developed and maintained relationships with customers, lenders and other third parties.
    • Managed corporate fleet accounts in meeting company demands for large fleet vehicles.
    • Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
    • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

Lead Account Manager

Sprint
11.2014 - 10.2016
    • Led team of 10 employees to further strategic sales and objective growth through in-store and outside sales driving revenue to exceed company goals by 120% consistently.
    • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
    • Educated clients on new products or services to increase customer engagement with brand.
    • Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
    • Supported sales and reporting for large and medium-sized accounts.

Education

History

Texas A&M University
College Station, TX

Skills

  • Quality Assurance
  • Problem Resolution
  • Communication
  • Collaborative
  • Customer Service
  • Attentive
  • Adaptable
  • Attention to Detail
  • Time Management
  • Safety Awareness
  • Continuous Learning

Timeline

Customer Service Technician

Brightspeed
02.2022 - Current

Territory Sales Executive

Proliant
06.2019 - 01.2020

Sales Experience Manager

Park Place Dealerships
10.2016 - 06.2019

Lead Account Manager

Sprint
11.2014 - 10.2016

History

Texas A&M University

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Landon Weesner