Ashley Jones
Chicago,IL
Summary
Experienced healthcare/nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Alden Heather
Harvel, IL
12.2023 - Current
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Administered medications and treatments according to established protocols.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Maintained a safe environment by following infection control policies and procedures.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Collected and documented vital signs to track current patient conditions.
- Conducted regular rounds to assess the status of assigned patients.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Adhered to facility policies and procedures while providing quality nursing care.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Coordinated with doctors and registered nurses to develop care plans for patients.
- Answered patient and family questions to educate on optimal treatment procedures.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
Front Desk Receptionist
Aperion Care Dolton
Dolton, IL
12.2017 - 12.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with scheduling appointments for clients and visitors.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Updated customer information in databases regularly to ensure accuracy of records.
- Explained policies and procedures to visitors.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Greeted visitors to provide information and direct to appropriate personnel.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Signed for packages, recorded deliveries and distributed to personnel.
- Coordinated travel arrangements for employees and visitors when required.
- Greeted customers, answered general questions and directed to appropriate locations.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Prepared documents such as letters, memos, reports, spreadsheets, presentations. using Microsoft Office Suite.
Certified Nursing Assistant
Aperion Care Dolton
Dolton, IL
04.2014 - 12.2017
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Observed patients for any changes in their physical or mental condition.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Documented activities and recorded information in EMR system.
Education
Nursing-LPN - Practical Nursing
Adonis College of Nursing
Dolton, ILCertificate-NA -
Adonis College of Nursing
Dolton, ILGED -
Chicago public scool
Skills
- Clinical Documentation
- Wound Care
- Patient Intake
- Physical Assessment
- Behavioral Assessment
- Patient Management
- Diabetes Management
- Medication Administration
- Illinois Licensed Practical Nurse
- Medication Dispensing
- Educating Families
- Care Planning
- Documenting Incidents
- Medical Records Management
- HIPAA Compliance
- Regulatory Requirements
- Licensed Practical Nurse
- Multi-Tasking and Prioritization
Certification
- LPN-IL current
- BLS
- EMR PCC/Matrix
References
References available upon request.
Timeline
Licensed Practical Nurse
Alden Heather
12.2023 - Current
Front Desk Receptionist
Aperion Care Dolton
12.2017 - 12.2023
Certified Nursing Assistant
Aperion Care Dolton
04.2014 - 12.2017
Nursing-LPN - Practical Nursing
Adonis College of Nursing
Certificate-NA -
Adonis College of Nursing
GED -
Chicago public scool