Landrie Hatcher
Summary
Resourceful Training & Development Specialist offering expertise in safety, problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
5
5
years of professional experience
Work History
Specialist – Advanced Qualification Program Instructor / Evaluator
United Airlines
03.2023 - Current
- Deliver flight attendant training that meets United’s operational needs while ensuring compliance with federal regulations and company policies and standards
- Facilitate training sessions to groups of over 80 individuals in instructional setting, maintaining high standards for behavior and safety
- Conduct customer service curricula training
- Conduct safety-related training events at flight attendant bases
- Serve as onboard Safety and Service flight attendant mentor
- Devise and implement processes and procedures to streamline operations
- Gather, organize and input information into digital databases
- Evaluate trainee performance and provide instruction to address inefficiencies
Video Producer
Condé nast
01.2022 - 03.2023
- Produced several concurrent branded video campaigns across a multitude of brands and ad categories
- Brought creative vision to life on time and within budget, while meeting highest standards of quality
- Reduced production spending 12% by monitoring budget and making adjustments
- Managed every aspect of complex productions: source talent, locations, vendors, writers & freelancers as needed
- Created production timelines and budgets, and managed review process for both clients and internal stakeholders
- Lead content shoots, either on set or remotely, as needed
- Facilitated research and ideation for approved creative concepts
- Sourced props and built creative elements for production
- Interface with lead Producer and Production Manager on shoot logistics and gear needs before production
- Oversee crew load in/out for location shoots
Executive Assistant
A Penny for your thoughts Entertainment
05.2019 - 01.2022
- Worked on projects such as Insecure (HBO) & Uncorked (Netflix)
- Managed business & personal finances, schedules, and travel
- Interfaced with high level TV & film clients in overall deals spanning HBO, Marvel & AMC
- Organized, prioritized and appropriately handled time-sensitive, confidential information and ensure action required is addressed in a timely manner
- Assisted in development of company policies and procedures, contributing to a more organized work environment.
- Built relationships within creative community in efforts of finding new projects to develop.
Executive Assistant
Kaplan perrone entertainment
09.2018 - 05.2019
- Assisted two high-volume film and television literary managers
- Managed meeting schedules of more than 70 clients
- Provided extensive feedback notes on scripts
- Tracked and identified new talent
- Liaised between high-profile clients and executives at studios & networks
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Used advanced software to prepare documents, reports, and presentations
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity
- Improved office efficiency by implementing new filing systems and document management processes
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Education
Bachelor of arts - Strategic, Legal & Management Communication – Public Relations
Howard University
Washington, DC05.2018
Skills
- Process Improvement
- Customer Service
- Team Leadership
- Training and Development
- Customer Relationship Management
- Staff Training and Development
- Performance Tracking and Evaluation
- Customer Relationship Management (CRM)
- Onboarding and Orientation
- Managing Operations and Efficiency
- Verbal and written communication
- Employee Coaching and Mentoring
Affiliations
- United Airlines Management Association Member
- National Academy of Sports Medicine Certified Personal Trainer
- Member of Alpha Kappa Psi Professional Business Fraternity
- Emma Bowen Fellow
- Global Eye Entrepreneurs Fellow
Timeline
Specialist – Advanced Qualification Program Instructor / Evaluator
United Airlines
03.2023 - Current
Video Producer
Condé nast
01.2022 - 03.2023
Executive Assistant
A Penny for your thoughts Entertainment
05.2019 - 01.2022
Executive Assistant
Kaplan perrone entertainment
09.2018 - 05.2019
Bachelor of arts - Strategic, Legal & Management Communication – Public Relations
Howard University