Landry McLarty
Tupelo,MS
Summary
Driven professional with extensive experience as an Accounting Clerk at Magnolia Business Center, excelling in invoice and payment processing, and data analysis. Demonstrated expertise in enhancing customer satisfaction and streamlining operations, achieving high accuracy levels. Skilled in critical thinking and team collaboration, significantly contributing to continuous improvement efforts and operational efficiency.
Overview
5
5
years of professional experience
Work History
Accounting Clerk
Magnolia Business Center
07.2022 - 08.2024
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Online Personal Shopper
Walmart
01.2021 - 07.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
- Increased sales by promoting exclusive offers, discounts, and loyalty programs to new and existing customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Participated in team meetings and staff training sessions.
- Preserved patient safety by following safety protocols.
- Entrusted to handle confidential and sensitive situations in professional matter.
Retail Worker
Magnolia Soap
02.2019 - 04.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
Education
Diploma -
Skills
- Invoice Processing
- Payment Processing
- Clerical Support
- Data Processing
- Document Scanning
- Team Collaboration
- Data organization
- Data Analysis
- File and database management
- Research and due diligence
- Customer Service
- Data Entry
- Data inputting
- Critical Thinking
- Time Management
- Precision and Accuracy
Timeline
Accounting Clerk - Magnolia Business Center
07.2022 - 08.2024
Online Personal Shopper - Walmart
01.2021 - 07.2022
Retail Worker - Magnolia Soap
02.2019 - 04.2021
Mooreville High School - Diploma,
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