Prioritized helping customers over completing other routine tasks in store.
Maintained in-depth knowledge of company brand to best serve customers and drive sales.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Recommended complementary purchases to customers, increasing revenue.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Beauty Advisor
Ulta Beauty
09.2023 - 02.2024
Greeted guests and provided them with information about all services, recommending additional products or services based on prior interests, informed guests about current promotions or deals happening in-store
Handled guests' transactions, purchases, exchanges, or returns, on cash register while maintaining composure and working efficiently
Ensured that store is clean and well-kept as well as up to date with current planograms and resets, and setting up advertising and promotional displays
Member Engagement Representative
YMCA
02.2022 - 07.2022
Welcomed and greeted all members, potential and current
Memorized, understood, and communicated all program offerings, prices, business policies, and procedures
Regularly worked within Daxco software to sell and update memberships as well as register members for programs
Provided efficient service to all customers and participants in branch and over the phone