Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Landyn Horowitz

Arvada,CO

Summary

Dedicated and customer-focused professional with proven leadership and service excellence as a Lead Barista at Starbucks, seeking to transition into a healthcare role at Children’s Hospital Colorado. Outgoing and personable, with a knack for creating a welcoming atmosphere and fostering positive experiences for every individual. Committed to delivering compassionate, patient-centered service by ensuring accurate check-in, clear communication, and a supportive environment for patients and families. Skilled in multitasking, time management, attention to detail, and teamwork, with the ability to enhance overall experience through exceptional service. Strong desire to contribute to the well-being of children and support the outpatient care process.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Barista & Trainer

Starbucks
03.2025 - Current
  • Supervise daily store operations by delegating tasks, training new partners, and supporting team development.
  • Deliver high-quality customer service through efficient workflow management and relationship building.
  • Manage monthly inventory counts and submit product orders to maintain adequate stock levels.
  • Address customer concerns promptly and professionally, fostering satisfaction and brand loyalty.
  • Assist with staffing needs by coordinating shift coverage and facilitating team communication.
  • Ensure compliance with health and safety standards, maintaining a clean and safe environment.
  • Leverage strong communication skills to create a collaborative team culture, resulting in improved productivity.

Barista & Trainer

Starbucks
07.2022 - 02.2025
  • Prepared high-quality beverages and provided personalized customer experiences.
  • Served as a trainer for new hires, supporting their integration and development
  • Maintained a clean and organized workspace in a high-volume setting.
  • Supported store goals and built strong customer relationships through consistency and reliability.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Edmonds Community College
Lynnwood, WA

High School Diploma -

Connections Academy
05.2024

Skills

  • Exceptional customer service
  • Communication
  • Leadership
  • Team collaboration
  • Multitasking
  • Attention to detail
  • Time management
  • Passion for helping others
  • Interest in healthcare
  • Adaptability to change

Certification

Food Handler’s Permit, WA State

Timeline

Lead Barista & Trainer

Starbucks
03.2025 - Current

Barista & Trainer

Starbucks
07.2022 - 02.2025

High School Diploma -

Connections Academy

Edmonds Community College
Landyn Horowitz