Overview
Work History
Education
Skills
Timeline
Generic

Lane Coyle

Hopkinton,IA

Overview

5
5
years of professional experience

Work History

Merchandiser

Dr Pepper Snapple Group
09.2024 - 05.2025
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual displays to highlight new and featured products.
  • Arranged consistent shelves, bins, and racks at many locations by following established planograms.

Server

Blind Pig
05.2023 - 09.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Assistant Store Manager

Dollar General
03.2023 - 06.2023
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Shift Lead

Aldi
06.2022 - 03.2023
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed cash, card, and check transactions to complete customer purchases.

Veterinary Assistant/Receptionist

Den Herder Veterinary Hospital
02.2020 - 06.2022
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted senior staff with blood analyses and physical assessments.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered medications to animals in treatment and documented changes in condition.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Followed safety protocols for handling animals.
  • Performed testing and completed blood counts.
  • Kept detailed records of animal treatments and medications.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Entered data from pet records and office visits into computer system.

Education

High School Diploma -

Maquoketa Valley High School
Delhi, IA
05-2019

Skills

  • Understanding of merchandising trends
  • Signage management
  • Point of sale expertise
  • Laboratory management
  • Effective animal restraint
  • Collaborative team support
  • Customer-focused
  • Skilled in communication
  • Eagerness to learn

Timeline

Merchandiser

Dr Pepper Snapple Group
09.2024 - 05.2025

Server

Blind Pig
05.2023 - 09.2024

Assistant Store Manager

Dollar General
03.2023 - 06.2023

Shift Lead

Aldi
06.2022 - 03.2023

Veterinary Assistant/Receptionist

Den Herder Veterinary Hospital
02.2020 - 06.2022

High School Diploma -

Maquoketa Valley High School

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