Lane Harmon

• Lead crews in structured, safety-focused work environments
• Enforce safety expectations and job-site compliance standards
• Make responsible decisions affecting safety, liability, and personnel
• Assess property risks and determine corrective solutions
• Handle customer interactions with professionalism and emotional control
• Maintain detailed records, contracts, and documentation
• Train team members on procedures, expectations, and accountability
• Coordinate with inspectors, insurance representatives, and property owners

Relevance to Cedar Park PD:
Demonstrates leadership, rule enforcement, decision-making responsibility, documentation, and calm public interaction.

• Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
• Maintained professionalism and adherence to company standards
• Resolved customer concerns professionally and respectfully
• Maintained detailed paperwork and policy compliance
• Demonstrated patience, communication skills, and composure
• Boosted monthly sales and exceeded lead conversion and sales goals.

• Assisted customers with product selection and inquiries.
• Collaborated with team members to ensure stock availability.
• Trained new associates on sales techniques and customer service standards.
• Engaged customers by providing product knowledge and personalized assistance.

• Educated customers about products and services offered by the company.
• Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
• Built trust and rapport with customers
• Developed communication skills with diverse individuals