Summary
Overview
Work History
Education
Skills
Websites
Timeline
Awards
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Lane Kennedy

Lane Kennedy

Spokane

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Forecaddie

Coeur d'Alene Golf Resort
04.2023 - Current
  • Greeted resort guests and provided exceptional service.
  • Accurately tracked and located golf balls over long distances.
  • Provided detailed knowledge of course layout, hazards, and distances.
  • Communicated with players to offer course information and recommendations.
  • Coordinated with multiple golfers to enhance their playing experience and maintain a quick pace.
  • Anticipated and addressed player needs, contributing to a positive guest experience.
  • Walked long distances daily while maintaining focus and energy.

Customer Service Specialist

Mister Car Wash
03.2021 - 08.2021
  • Greeted and assisted customers, resolving issues and answering inquiries.
  • Operated the cash register and managed transactions.
  • Troubleshoot and resolve application issues.
  • Promoted and explained the loyalty program to increase customer engagement.

Merchandiser

King Beverage Inc.
06.2019 - 08.2019
  • Coordinated planogram execution with store management to optimize product placement.
  • Managed stock levels for multiple product lines across 7+ stores.
  • Arranged products in strategic locations to attract customers and drive sales.
  • Displayed signage for promotions and assisted with moving materials for displays.

Education

Bachelor of Arts - Business and Marketing

The Evergreen State College
Olympia, WA
06.2024

High School Diploma - undefined

University High School
Spokane Valley, WA
06.2019

Skills

  • Teamwork and collaboration

  • Customer support expertise

  • Personable interaction skills

  • Effective problem resolution

  • Adaptable learner

  • Strong Team Mindset

  • Customer service experience

  • Flexible and adaptable

  • Attention to detail

Websites

Timeline

Forecaddie

Coeur d'Alene Golf Resort
04.2023 - Current

Customer Service Specialist

Mister Car Wash
03.2021 - 08.2021

Merchandiser

King Beverage Inc.
06.2019 - 08.2019

High School Diploma - undefined

University High School

Bachelor of Arts - Business and Marketing

The Evergreen State College

Awards

Team Captain and Scholarship Recipient for College Basketball Team, Student Athlete of the Month (Conference-Wide)

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