Dependable professional with strong communication and conflict resolution skills. Experienced in developing personalized lesson plans and building strong client relationships in education and sales.
Overview
13
13
years of professional experience
Work History
Private English Tutor
Self-employeed
Karlsruhe, Germany
04.2016 - Current
Developed personalized lesson plans for individual student needs.
Facilitated engaging conversations to enhance speaking skills.
Provided guidance on grammar and writing techniques for clarity.
Established a supportive learning environment to encourage confidence.
Sales Representative
Unternehmensgruppe Dr. Eckert GmbH
Karlsruhe, Germany
08.2023 - 04.2026
Developed strong relationships with clients to understand their needs.
Managed customer inquiries and provided timely solutions for satisfaction.
Participated in training sessions to improve sales techniques and knowledge.
Collaborated with management to create employee schedules, optimize workflow, and enhance customer service standards.
Front Desk/Night Auditor
Marriott/RHW Hotels
Omaha, Nebraska
03.2013 - 03.2015
Welcomed patrons at front desk and engaged in friendly conversations during check-in, creating a welcoming atmosphere.
Resolved guest inquiries and complaints efficiently, contributing to positive guest experiences.
Consistently met and exceeded customer expectations, enhancing overall guest satisfaction.