Lane Lewis
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Project Manager
Housing Works Inc,.
12.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Monitored project performance to identify areas of improvement and make adjustments.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Senior Manager
Housing Works Inc
01.2013 - 10.2024
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Utilized data-driven insights to make informed decisions that resulted in higher returns on investments.
- Consistently met or exceeded annual performance targets set by senior leadership.
Director of Business Development
L&S Consultants & Management LLC
10.2019 - 09.2024
- Developed customized solutions tailored specifically to individual client needs, leading to an increase in repeat business engagements.
- Increased client base by developing and implementing effective business development strategies.
- Negotiated favorable contract terms with vendors and suppliers, reducing operational costs significantly for the organization.
- Negotiated, prepared, and signed contracts with clients.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Spearheaded client retention efforts by providing exceptional service and fostering long-term professional relationships built on trust and mutual respect.
- Secured new partnerships by identifying and pursuing potential collaborators within various industries.
- Identified business development challenges and customer concerns for proactive resolution.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Cultivated strong relationships with key stakeholders both internally and externally to optimize collaboration efforts across departments.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Case Manager
Housing Works
07.2009 - 03.2013
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Evaluated treatment plans against individual goals and healthcare standards.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
Case Management Assistant
Housing Works Inc
09.2008 - 02.2009
- Enhanced patient care by efficiently coordinating case management processes and collaborating with healthcare professionals.
- Participated in quality improvement initiatives, identifying areas for potential growth and implementing changes to enhance overall case management services.
- Participated in ongoing professional development opportunities to stay current on best practices in case management assistance.
- Safeguarded patient privacy by adhering to HIPAA regulations during all aspects of case management activities.
- Coordinated community integration activities for clients, teaching life skills and independent living skills necessary for succeeding in permanent housing.
- Contributed to efficient discharge planning, working closely with social workers and other team members to secure appropriate post-hospital care arrangements.
- Improved patient outcomes with thorough assessment, planning, and advocacy in the case management process.
- Worked with homeless, diverse and low-income populations to assist in coping with mental health, substance abuse and recovery issues.
- Assisted with the development and implementation of case management policies and procedures, contributing to a more efficient department.
- Developed and maintained accurate records of programs and services.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
Masters in Pastoral Counseling -
North Carolina School of Theology
Certificate in Human Services -
NY Theological Seminary
New York, NY MBA -
St Joseph University
245 Clinton Street Brooklyn Ny 112052025
Bachelor of Science -
St Joseph University
245 Clinton Ave Brooklyn NY 1120506.2022
Skills
- Project Management
- Project Planning
- Strategic Planning
- Stakeholder Communications
- Staff Management
- Cross-Functional Collaboration
- Coaching and Mentoring
- Processes and procedures
- Conflict Management
- Performance Improvements
- Forecasting
- Team Leadership
- Team Collaboration
- Relationship Building
- Detail Oriented
- Customer Relationship Management
- Creative Thinking
- Conflict Resolution
Reading
Many of the books or articles that I read are about business strategist has the responsibility of developing and implementing a strategy. This is a set of key elements used to make important decisions. Business strategists collaborate with their organizations to create innovative solutions and then develop the plans, strategies, approaches and targets necessary to implement them. This includes assessing existing strategies and researching new ideas to identify opportunities for improvement.
Timeline
Project Manager
Housing Works Inc,.
12.2023 - Current
Director of Business Development
L&S Consultants & Management LLC
10.2019 - 09.2024
Senior Manager
Housing Works Inc
01.2013 - 10.2024
Case Manager
Housing Works
07.2009 - 03.2013
Case Management Assistant
Housing Works Inc
09.2008 - 02.2009
Masters in Pastoral Counseling -
North Carolina School of Theology
Certificate in Human Services -
NY Theological Seminary
MBA -
St Joseph University
Bachelor of Science -
St Joseph University