Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lane Olds

Kuna,ID

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Cashier

Albertsons
Kuna, ID
10.2020 - Current
  • Scanned items and checked pricing on cash register for accuracy.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped with purchases and signed customers up for rewards program.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Worked closely with front-end staff to assist customers.
  • Answered phone calls to assist customers with questions and orders.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Offered customers carry-out service at completion of transaction.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Kuna High School
Kuna, ID
05-2023

Skills

  • Written and verbal communication
  • Clear communication
  • Time management skills
  • Staff training
  • Payment processing
  • Regulatory compliance
  • Currency counting
  • Data entry
  • Scanner operations
  • Online orders preparation
  • Payment collection
  • Cash handling and management
  • Cash handling expertise
  • POS systems
  • POS system operations
  • Cleaning and sanitizing
  • Inventory restocking
  • Merchandise restocking
  • Cash register operation
  • Inventory management
  • Product restocking
  • ID verification
  • Patience and empathy
  • Customer service

Timeline

Cashier

Albertsons
10.2020 - Current

High School Diploma -

Kuna High School
Lane Olds