Lane Patton
Shoreline,WA
Summary
Highly motivated employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised. Ability to quickly master new skills and a dedication to receiving and sharing new knowledge. Over 10 years of management, customer service, and delivery experience.
Overview
7
7
years of professional experience
Work History
Delivery Driver Manager
Pagliacci Pizza
Seattle, WA
05.2019 - Current
- Monitor driver performance and productivity to adjust assignments for maximum results.
- Handle customer service complaints with shrewdness and professionalism to maintain trust and company loyalty.
- Group and route deliveries according to designated areas to maintain efficient delivery times.
- Act as a liaison from the back of house to the front of house and management team to ensure the expectations and needs of both the employees and the business are being met.
General Manager
Pagliacci Pizza
Seattle, WA
09.2017 - 05.2019
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules to meet staffing needs, while maintaining labor efficiency.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Education
Mental Health Foundational Training
Pagliacci Pizza
11-2023
DEI Training
Pagliacci Pizza
06-2023
Some College (No Degree) - Linguistics
Seattle Central College
Seattle, WASkills
- Scheduling
- Personnel Management
- Time Management
- Attention to Detail
- Customer Service
- Route Management
- Verbal and Written Communication
- Defensive Driver Training
- Clean Driving Record
Timeline
Delivery Driver Manager
Pagliacci Pizza
05.2019 - Current
General Manager
Pagliacci Pizza
09.2017 - 05.2019
Mental Health Foundational Training
Pagliacci Pizza
DEI Training
Pagliacci Pizza
Some College (No Degree) - Linguistics
Seattle Central College
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