Lane Queen
Old Hickory ,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed Audiovisual Specialist offering collaborative and resourceful attitude and over 7 years of experience. Well-versed in coordinating projects with contractors and project managers for quality system installations and timely project completion. Natural leader who will bring he best out of everyone around keeping a professional demeanor in stressful situations.
Overview
8
8
years of professional experience
Work History
AV Technician
NAV Technology
05.2018 - Current
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
- Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
- Enhanced audio quality for presentations with meticulous attention to microphone placement and sound mixing.
- Maximized home and event success by carefully planning and executing all aspects of AV support.
- Provided exceptional customer service, anticipating and fulfilling clients'' needs regarding audiovisual requirements for their events.
- Increased team efficiency by training junior technicians on best practices related to AV system installation, maintenance, and troubleshooting.
- Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
- Optimized projector displays by accurately calibrating projectors for various screen sizes and resolutions to meet client specifications.
- Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
- Proactively identified opportunities for process improvements, resulting in increased efficiency and cost savings for both internal operations and client events.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Programmed and operated audio-visual equipment to support seamless live events.
- Pulled and terminated variety of cables.
- Demonstrated flexibility in adapting to last-minute changes in event schedules or technical requirements while maintaining a professional demeanor throughout challenging situations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Maintained and documented inventory levels of audio and visual equipment to support continuous availability.
- Met budget targets with optimal formats, content choices and mediums to meet objectives.
- Guided decision-makers with technical advice on product selection and operation.
Low Voltage Electrician
ProComm
12.2017 - 05.2018
- Enhanced system performance by troubleshooting and repairing low voltage electrical systems.
- Ensured safety compliance by conducting routine inspections of all low voltage systems and equipment.
- Improved customer satisfaction with efficient installation of low-voltage wiring for residential and commercial clients.
- Streamlined workflow by maintaining an organized inventory of tools, materials, and equipment.
- Collaborated with project managers to design and implement comprehensive low voltage solutions for various projects.
- Minimized project delays by effectively coordinating tasks with other trades on the job site.
- Maintained a safe work environment through adherence to OSHA regulations and guidelines during installations and repairs.
AV Technician
Cutting Edge Design INC
03.2017 - 11.2017
- Improved client satisfaction by promptly addressing AV equipment issues and providing efficient solutions.
- Reduced setup times for events by streamlining the process of assembling and disassembling AV systems.
- Maintained up-to-date knowledge of industry trends and cutting-edge technology, incorporating new advancements into daily work processes.
- Optimized projector displays by accurately calibrating projectors for various screen sizes and resolutions to meet client specifications.
- Contributed to a safe working environment by adhering to industry safety standards and promptly addressing potential hazards related to AV equipment or setup procedures.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Performed service and system maintenance as directed.
- Completed and oversaw rack fabrication.
AV Technician
NAV Technology
03.2016 - 02.2017
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables.
Education
West Caldwell High School
Lenoir, NC05.2010
Skills
- Electrical Safety
- Power Distribution
- Control Systems
- Lighting Design
- Network Configuration
- AV Issue Resolution
- System Troubleshooting
- Speaker Placement
- Camera Operation
- Equipment Maintenance
- Fiber Optics
- Wireless Technologies
- Audio-Visual Integration
- Projection Systems
- IP Networking
- Structured Cabling
- Customer Service
- Vehicle Maintenance
- Excellent Work Ethic
- Client Communication
- Results-Driven
- Remote Support
- Concise Time Management
- Excellent Reasoning Skills
- Tool Management
- User Training
- Project Coordination
Timeline
AV Technician
NAV Technology
05.2018 - Current
Low Voltage Electrician
ProComm
12.2017 - 05.2018
AV Technician
Cutting Edge Design INC
03.2017 - 11.2017
AV Technician
NAV Technology
03.2016 - 02.2017
West Caldwell High School