Lane Thames
Strawberry Plains,TN
Summary
Dynamic leader with a proven track record at Chick-fil-A Fountain City, adept at managing teams to enhance productivity and customer satisfaction. Proficient in American Sign Language and Deaf culture, I excel in creating inclusive educational environments and developing tailored lesson plans. Skilled in conflict resolution and educational technology, I foster positive, efficient team dynamics and classroom settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Chick-fil-A Fountain City
07.2019 - Current
- Effectively manage and motivate teams, of up to twenty employees to ensure high productivity and excellent customer service.
- Train and mentor new team members, ensuring they aware and prepared to effectively follow all company procedures.
- Address and resolve team and customer conflicts promptly to maintain a positive work environment and positive customer relations.
- Manage shift schedules, prioritize tasks, and ensure that team-members are efficiently meeting operating goals.
- Make on-the-spot decisions during high-pressure situations to ensure smooth operations and customer satisfaction.
Student Teacher Intern
Tennessee School For The Deaf
07.2024 - 03.2025
- Developed and implemented lesson plans tailored to meet the diverse needs, including additional disabilities, of students.
- Utilized bilingual strategies to enhance students acquisition of American Sign Language and written English.
- Worked with a team of educators to adapt lesson plans and instructional approaches to better address students needs.
- Participated in ongoing professional development opportunities to stay current with best practices in Deaf education and continually improve teaching effectiveness.
- Facilitated a positive classroom environment by promoting respect, empathy, and understanding among students.
Education
Master of Science - Teacher Education
University of Tennessee
Knoxville, TN05-2025
Bachelor of Science - Education of Deaf/Hard of Hearing
University of Tennessee
Knoxville, TN05-2024
Bachelor of Arts - Applied Music
University of Tennessee
Knoxville, TN05-2024
Skills
- Fluent in American Sign Language (ASL); strong verbal and written communication skills
- In-depth knowledge of Deaf culture, history, and issues affecting the Deaf community
- Able to develop differentiated lesson plans; providing individualized support
- Strong team player; able to work with educators, families, and community members to support students’ needs
- Proficient in using educational technology and assistive devices for Deaf and hard-of-hearing students
- Skilled in maintaining a positive and inclusive classroom environment
Certification
- Sign Language Proficiency Interview - American Sign Language (SLPI-ASL) - Intermediate Plus
Languages
American Sign Language
Professional Working
Timeline
Student Teacher Intern
Tennessee School For The Deaf
07.2024 - 03.2025
Team Leader Manager
Chick-fil-A Fountain City
07.2019 - Current
- Sign Language Proficiency Interview - American Sign Language (SLPI-ASL) - Intermediate Plus
Master of Science - Teacher Education
University of Tennessee
Bachelor of Science - Education of Deaf/Hard of Hearing
University of Tennessee
Bachelor of Arts - Applied Music
University of Tennessee
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