Lanee' Bailey
Crossett,AR
Summary
Enthusiastic Carhop skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Maintains accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable Carhop with strong ability in do my job. Offering help and willingness to learn. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level carhop position to help launch career while achieving company goals. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a carhop role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
2
2
years of professional experience
Work History
Sonic Carhop
Sonic
Crossett, AR
04.2024 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Verified orders and bagged items for easy transport.
- Completed opening, closing and shift change tasks by following company guidelines.
- Took orders, prepared foods and processed payments in full-service establishment.
- Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
- Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
- Delivered food within 4 minutes to meet quality and service standards.
- Completed orders by making specialty shakes and ice cream desserts.
- Reported issues with customers and orders to supervisors.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
- Maintained knowledge of new offerings and upsold promotional items and specials.
- Independently resolved customer concerns to correct problems and promote brand loyalty.
- Answered product and order questions accurately and professionally.
- Kept customer and food preparation areas clean and well-organized.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
- Informed customers of regular deals or monthly specials to upsell orders.
- Carried trays weighing up to [7] pounds to correct cars.
- Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
- Followed all safety protocols when preparing food items including proper temperature control techniques.
- Operated cash register accurately and efficiently to process customer payments.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Operated vehicle safely while transporting orders from kitchen to drive-up window.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Maintained cleanliness of dining area by wiping down surfaces and removing trash from tables between guests.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Handled customer complaints professionally, resolving issues promptly.
- Collaborated with team members to meet daily sales goals.
- Consistently met or exceeded company targets for speed of service.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Managed drive-thru orders accurately under high-pressure situations.
- Trained new employees on proper procedures and company policies.
- Scrubbed and polished counters to remove debris and food.
Busser
Starfish
Grand Isle, LA
06.2022 - 07.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Swept and mopped front-of-house and back-of-house floors using various tools.
- Helped employees complete required activities during peak periods.
- Expedited food to tables to assist servers during busy periods.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Notified manager of issues with equipment or breakage.
- Replenished napkins, condiments, silverware and glassware as needed.
- Took initiative to help others whenever necessary.
- Adhered to sanitation guidelines when handling food and beverage items.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Provided assistance to other bussers or waitstaff when needed.
- Organized storage areas for clean dishes and stocked linens.
- Delivered food orders to tables in a timely manner according to company standards.
- Checked menus for accuracy prior to serving meals.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Greeted customers and answered questions about menu items.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Maintained cleanliness of restaurant dining area throughout shift.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Conducted regular checks on customer satisfaction levels during meal service.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Bussed and reset tables in an orderly fashion.
- Provided quick and efficient clearing of tables between courses.
- Maintained a friendly attitude towards customers at all times.
- Communicated with kitchen staff regarding any special requests from customers.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Ensured that each table was properly set before seating guests.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Managed inventory levels for optimal bar supply efficiency.
- Assisted servers with food delivery to ensure prompt service.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Set up banquet tables according to event specifications.
- Resolved guest complaints to maintain complete customer satisfaction.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Greeted frequent visitors by name and explained new promotions.
- Ensured timely clearing of used dishes during meal service.
- Implemented efficient waste management strategies during service hours.
- Upheld high standards of cleanliness throughout shift duration.
- Provided exceptional service to guests in a fast-paced environment.
- Stocked customer service stations with paper products or beverage preparation items.
- Polished glassware, silverware, and dishware for presentation excellence.
- Stocked displays with new and transferred merchandise.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Maintained clean and organized dining areas for customer satisfaction.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Performed opening and closing duties as assigned by management.
- Effectively communicated with kitchen staff regarding special requests or allergies.
- Responded to guest inquiries promptly and professionally.
- Efficiently restocked condiments, utensils, and napkins for guest use.
- Followed proper procedures for handling spills or broken glassware.
Education
Crossett High School
Crossett, AR05-2026
Skills
- Food handling
- Food Running
- Quality Assurance
- Order coordination
- POS Systems
- Car-Side Service
- Beverage Preparation
- Payment Processing
- Safe Food Handling
- Menu Memorization
- Food serving basics
- Sanitation Practices
- Food Quality Assurance
- Excellent customer service
- Heavy Lifting
- Interpersonal Relationships
- Food Preparation
- Guest satisfaction
- Customer interaction
- Performance Improvement
- Strong Work Ethic
- Friendly Attitude
- Order Taking
- Flexible Schedule
- Quick Learner
- Workplace Safety Compliance
- Works Well Under Pressure
- POS System Operation
- Mathematically adept
- Peer Mentoring
- Teamwork and Collaboration
- Cultural Awareness
- Restaurant Policies
- Salesmanship
- Conflict Mediation
- Willing to Learn
- Enhancing Customer Experience
- Promptness and Punctuality
- Customer Complaint Resolution
- Goal-Oriented
- Tray Carrying and Balancing
- Ordering Procedures
- Kitchen Support
- Product memorization
- Good Communication
- Order fulfillment procedures
- Order Accuracy
- Effective Multitasking
- Phone Etiquette
- Adaptability and Dependability
- Menu knowledge
- Process Improvement
- Customer Service
- Fast and Efficient
- Safety conscious
- Table Bussing
- Beverage Service
- Inventory Management
- Guest Relations
- Regulatory Compliance
- Server Support
- Food Safety
- Customer service excellence
- Professional Appearance
- Health code requirements
- Strong client relations
- Training and coaching
- Effective problem solving
- Equipment Operation
- Time Management
- Cleaning and sanitizing
- Restaurant industry expertise
Affiliations
- Choir
- Arts
- medical classes
- yearbook
- east
- student ambassador
Accomplishments
- in honors classes
- in different well rounded clubs
- participated in setting up dances
References
References available upon request.
Timeline
Sonic Carhop
Sonic
04.2024 - Current
Busser
Starfish
06.2022 - 07.2022
Crossett High School