LANEISHA CREW
Humble,TX
Summary
Hands-on professional with a background in childcare, remote customer support, and warehouse work. Supports safe daily routines, resolves customer needs efficiently, and helps maintain accurate records, timely order processing, and steady service quality in fast-paced environments. Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
Work History
Daycare Teacher
Ivy Kids
Houston, Texas
01.2022 - 10.2026
- - Planned and implemented educational and recreational activities to foster learning and engagement.
- - Supervised and nurtured children's development in a safe, positive environment.
- - Assisted with meals and hygiene, ensuring children's comfort and well-being during daily routines.
- - Communicated with parents regarding children's progress and needs.
WFH Representative
Alorica
01.2021 - 03.2022
- - Resolved customer concerns with professionalism and efficiency to enhance satisfaction.
- - Assisted customers through phone, email, and chat to ensure prompt support.
- - Achieved productivity and quality goals by consistently meeting established benchmarks.
- - Entered and updated customer information in company systems to maintain accurate records.
- Resolved billing and account questions by following established service procedures.
Warehouse Associate
DHL
03.2018 - 11.2019
- - Picked, packed, and shipped customer orders, ensuring timely delivery and accuracy.
- - Loaded and unloaded inventory, maintaining safety standards to prevent damage.
- - Operated warehouse equipment while following safety procedures.
- - Organized inventory and maintained clean work areas to enhance operational efficiency.
- Utilized warehouse systems and handheld devices to scan inventory efficiently.
- Reviewed labels, barcodes, and shipping documents to verify accuracy.
- Complied with safety regulations when handling pallets, carts, and freight to ensure a secure work environment.
Education
High School Diploma -
Lone Star College
Kingwood, TX08-2016
Diploma -
North Forest H.S
Houston, TX06-2010
Skills
- - Customer Service - Childcare management - Child Development - Communication
- - Time Management - Teamwork - Problem Solving - Microsoft Office - Classroom Management - Activity Planning
- - Microsoft Office
- - Time Management
- - Teamwork
- - Problem Solving
- Typing speed
- Appointment scheduling
- - Communication
ACHIEVEMENTS & AWARDS
CPR Certificate
Timeline
Daycare Teacher
Ivy Kids
01.2022 - 10.2026
WFH Representative
Alorica
01.2021 - 03.2022
Warehouse Associate
DHL
03.2018 - 11.2019
High School Diploma -
Lone Star College
Diploma -
North Forest H.S