Overview
Work History
Education
Skills
References
Timeline
Generic

Lanelle Jones

Denton,TX

Overview

20
20
years of professional experience

Work History

Onboarding and Compliance Coordinator

Border Casino/CTS-Thackerville
02.2023 - Current
  • Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
  • Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
  • Assisted in the successful completion of external audits through diligent preparation and organization of required documentation.
  • Coordinate Individual Development Plan (IDP) program for facility.

Restaurant Manager

Cheddar's Scratch Kitchen
03.2022 - 01.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Training Manager

Big Boy Inc
09.2016 - 01.2022
  • Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials
  • Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment
  • Coordinate recruitment and placement of training program participants
  • Supervise instructors, evaluate instructor performance, and refer instructors to classes for skill development.

Technology Specialist

Frisco ISD
08.2004 - 06.2017
  • Oversee the daily performance of computer systems
  • Answer user inquiries regarding computer software or hardware operation to resolve problems
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
  • Confer with staff, users, and management to establish requirements for new systems or modifications.

Education

Business Administration -

SMU/COX EXECUTIVE & MANAGEMENT DEVELOPMENT
Dallas, TX
12.2003

Some College (No Degree) -

TEXAS TECH UNIVERSITY
Lubbock, TX

Skills

  • Leadership training
  • Public Speaking
  • Training Manual Creation
  • Resource Management
  • Adaptability/Teamwork/Collaboration
  • Customer Service
  • Problem-Solving
  • Program Development
  • Microsoft Office proficiency
  • Friendly, Positive Attitude

References

References available upon request

Timeline

Onboarding and Compliance Coordinator

Border Casino/CTS-Thackerville
02.2023 - Current

Restaurant Manager

Cheddar's Scratch Kitchen
03.2022 - 01.2023

Training Manager

Big Boy Inc
09.2016 - 01.2022

Technology Specialist

Frisco ISD
08.2004 - 06.2017

Business Administration -

SMU/COX EXECUTIVE & MANAGEMENT DEVELOPMENT

Some College (No Degree) -

TEXAS TECH UNIVERSITY

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Lanelle Jones