LANESA WILLIS
Rosamond,US
Summary
I am currently in the military, I just finished my training of BCT and AIT schooling for my logistics job. I want a stable job that works for the time being, so I can go to college next year! Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, logistics and janitorial work.
Overview
6
6
years of professional experience
Work History
Cashier Assistant
Grocery Outlet Bargain Market
Rosamond
01.2023 - 08.2023
- Performed cash, card and check transactions to complete customer purchases.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with floor team and managers to meet wide range of customer needs.
- Bagged items securely to minimize breakages and reduce losses.
- Performed inventory control, such as counting, and stocking merchandise.
- Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
Janitorial Cleaner
Janitorial Service
California
01.2018 - 07.2023
- Meticulously dusted all of the furniture and fixtures
- Files, desktops, office glass, partitions, doors, and walls were all washed and spot-cleaned
- Hand-washed and sanitized dirty dishes as well as using the dishwasher
- Used the proper chemical solutions and equipment to avoid damage to the floors and fixtures
- Tabletops, chairs, and condiment containers were all wiped down
- Meticulously dusted all of the furniture and fixtures.
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Food Prep Cook
Snack Zone
Rosamond, CA
02.2022 - 01.2023
- Maximized freshness of ingredients through strategic planning around shipment arrivals and storage methods.
- Trained and assisted new kitchen staff members.
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
- Created new recipes and updated existing ones to reflect changing trends and customer preferences.
- Managed opening and closing shift kitchen tasks.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Employee
Rosamond Cleaners
Rosamond, CA
08.2021 - 12.2022
- Sorted and counted articles taken out of dryers for folding, wrapping, or hanging
- Provided excellent and professional service to ensure guest satisfaction
- Kept the restrooms clean, stocked, and well-maintained for both staff and visitors
- Provided accurate information on the course and technique
- Provided each customer with exceptional service by listening to their concerns and answering their questions
- Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
Education
Supply Specialist - Logistics Management
Army Quartermaster Center And School
Fort Lee, VA02.2024
Diploma -
Rosamond High School
Rosamond, CA06.2023
High School Credits -
Rare Earth High School
Rosamond, CA2022
Skills
- First Aid/CPR
- Communications
- Process improvement
- Work orders
- Quick learner
- Multi-Task Management
- Training and Development
- Relationship Building
- Supply Inventory Management
- Professional Appearance
Timeline
Cashier Assistant
Grocery Outlet Bargain Market
01.2023 - 08.2023
Food Prep Cook
Snack Zone
02.2022 - 01.2023
Employee
Rosamond Cleaners
08.2021 - 12.2022
Janitorial Cleaner
Janitorial Service
01.2018 - 07.2023
Supply Specialist - Logistics Management
Army Quartermaster Center And School
Diploma -
Rosamond High School
High School Credits -
Rare Earth High School