LANESHA LANDERS
Philadelphia,PA
Summary
State certified Nursing Assistant bringing extensive experience in health care and professional settings. Experience in fast-paced healthcare settings, administrative support, and expertise in completing various clerical tasks. A verifiable track record of delivering excellent patient care. Reliable, forward-thinking and punctual with excellent interpersonal skills. Up beat mentality with the work ethic to perform independently or a team environment. Seeking to take the next career step with a reputable healthcare organization that prioritizes exceptional patient care and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Nurse Partners
07.2023 - Current
- Delivered outstanding patient care in various settings, demonstrating exceptional skill and compassion under guidance of licensed nurse.
- Provided compassionate and specialized care to residents with dementia, Alzheimer's, and mental health conditions, ensuring safe and supportive environment for all individuals involved.
- Collaborated with nursing staff to ensure timely and thorough completion of rounds, vitals, and call light responses, enhancing patient care and satisfaction.
- Traveled to clients homes to complete healthcare services and promote continuity of care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Admission Field Supervisor
All American Home LLC
12.2021 - 04.2023
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Participated in development of care plans, program functions as well as policy and procedures.
- Assisted patients with initial documentation for admissions process and adhered to state and federal laws.
- Met KIP goals including conducting 120+ supervisory home visits in 60 days.
- Evaluated performance and progress, and made proactive adjustments.
- Conducted wellness visit to assess patients needs after hospitalizations.
- Coordinated with patients and healthcare professionals to meet client's needs.
- Scanned completed forms, identification, and insurance cards maintaining client folders.
- Obtained proper authorization and identification to release confidential medical records.
- Supervised 200+ caregivers on assigned case load ensuring compliance and safe satisfactory care is being provided.
- Oriented and trained caregivers in proper methods, equipment operation and safety procedures.
- Served as primary liaison for caregivers on assigned case. (CNA's, PCA's, and HHA.
Agency Certified Nursing Assistant
Immediate Medical Staffing
07.2019 - 12.2021
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells, or intercom systems to determine resident needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Use various PC systems to document patients status and needs on assignment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Built rapport with patients and families, providing emotional support during difficult times.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Unit Clerk
Wyndmoor Hills Subacute Care
03.2018 - 01.2019
- Provided exceptional customer service to patients and their families during check-in processes, fostering welcoming atmosphere within unit.
- Arranged discharges and patient transportations.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within unit.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Retrieved mail, packages and documents on behalf of residents, employees, and guest.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Increased guest retention by maintaining welcoming and organized nursing area.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported unit efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Certified Nursing Assistant
Wyndmoor Hills Subacute Care
02.2016 - 01.2019
- Assisted patients with activities of daily living such as bathing, dressing, grooming.
- Built rapport with patients and families, providing emotional support during difficult times.
- Promptly responded to call lights and reported changes in patient condition to nurses.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Certification: Certified Nursing Assistant -
Philadelphia Job Corps
Philadelphia, PA05.2015
High School Diploma -
South Philadelphia High School
Philadelphia, PA06.2012
Skills
- Excellent Verbal and written communication
- EVV (Electronic Visit Verification)/HHA Exchange
- Care Plan Implementation
- Epic Systems
- Patient Admission, Registration, Scheduling
- Advanced abilities in Microsoft Office
- Superb telephone etiquette with abilities to communicate in warm empathetic manner
- Direct Care/ ADL Support
- Various Clerical Tasks
- Database Search, Data Entry Skills
- Knowledge of HIPPA policies and procedures
- Multi-Line Telephone Systems
- Insurance Forms Processing
- Medical Terminology
- Dementia/Alzheimer Knowledge (GEM Certified)
Certification
Certified Nursing Assistant
GEM Certified (Dementia/Alzheimer Care)
BSL
Timeline
Certified Nursing Assistant
Nurse Partners
07.2023 - Current
Admission Field Supervisor
All American Home LLC
12.2021 - 04.2023
Agency Certified Nursing Assistant
Immediate Medical Staffing
07.2019 - 12.2021
Unit Clerk
Wyndmoor Hills Subacute Care
03.2018 - 01.2019
Certified Nursing Assistant
Wyndmoor Hills Subacute Care
02.2016 - 01.2019
Certification: Certified Nursing Assistant -
Philadelphia Job Corps
High School Diploma -
South Philadelphia High School