Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Laneshia Davis

Rapid City,SD

Summary

Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills.

Exceptional communicator and team player trained in operating cash registers and serving customers.

Goes above and beyond to serve guests and promote loyalty.

Enthusiastic professional eager to contribute to business success.

Experience providing quality work to exceed expectations.

Brings reliability combined with focus on customer satisfaction and teamwork.

Hardworking crew member boasts solid understanding of operational practices and safety standards.

Capably comprehends and follows detailed instructions to complete work tasks.

Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.

Overview

8
8
years of professional experience

Work History

Taco Bell Crew Member

Taco Bell
Box Elder, SD
07.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Prep Chef and Trainer

Red Lobster
Rapid City, SD
02.2024 - 08.2024
  • Prepared and cooked food items according to recipes and menus, adjusted seasoning of dishes to taste, and monitored food stock.
  • Cleaned kitchen equipment, work areas, floors, walls and other surfaces as needed.
  • Ensured all food products were stored correctly in accordance with health code regulations.
  • Received deliveries from vendors and verified quality of product against invoices.
  • Maintained a clean working environment by sweeping, mopping floors and washing dishes.
  • Offered support to other stations in high-volume shifts.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Rotated food stock, using up older items first and rejecting expired goods.
  • Trained kitchen workers on culinary techniques.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Checked food portioning for optimal presentation and cost control.
  • Handled food deliveries, processing items and accurately placing into inventory.
  • Improved performance of team members resulting in high-quality meals produced daily.

Sandwich Maker

SUBWAY®Restaurants
Rapid City, SD
07.2021 - 02.2024
  • Prepared sandwiches according to customer specifications, including ingredients and condiments.
  • Maintained a clean and safe work environment by adhering to food safety regulations.
  • Kept records of sandwich orders for inventory purposes.
  • Stocked shelves with pre-made sandwiches and other items as needed.
  • Operated cash registers, handled money, and provided change when necessary.
  • Greeted customers in a friendly manner and answered questions about menu items.
  • Followed proper procedures for preparing and storing food in accordance with health codes.
  • Changed gloves between tasks to ensure sanitation standards were met during preparation processes.
  • Routinely checked temperatures of hot and cold cases to ensure food safety guidelines were followed.
  • Assisted customers with special orders or requests as needed.
  • Checked out customers efficiently at the end of their order transaction.
  • Restocked supplies such as napkins and condiments throughout shifts as needed.
  • Communicated effectively with coworkers regarding customer service issues or concerns.
  • Trained new employees on proper operation of kitchen equipment and food handling techniques.
  • Inspected finished product prior to presentation to customers for accuracy in order fulfillment.
  • Kept customer and food preparation areas clean and well-organized.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Assisted in maintaining accurate records related to sales data or other pertinent information.
  • Coordinated with suppliers to ensure timely delivery of fresh ingredients.
  • Prepared sandwiches and salads using quality ingredients and tailored to customer requests.

Overnight Stocker

Walmart
Rapid City, SD
02.2019 - 07.2021
  • Received and stocked merchandise in a timely manner.
  • Organized shelves, racks and bins to ensure product availability.
  • Operated forklift and pallet jacks to unload trucks and move products throughout the store.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Verified accuracy of incoming shipments against purchase orders.
  • Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Reported any suspicious activity or theft immediately to supervisors.
  • Monitored security cameras to detect shoplifting activities in the store.
  • Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Conducted price changes as needed, following established procedures.
  • Prepared products by adding tags and readying pallets for restocking.
  • Updated pricing and sales signs to promote merchandise.
  • Identified and quickly handled spill clean-up.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Placed products on conveyors for final wrapping and shipment.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Read orders to verify attributes and quantities of merchandise.
  • Compared merchandise invoices to items actually received.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packaged items with appropriate materials to prevent damage during shipping.

Dessert and Salad Bar Attendee

Golden Corral
Rapid City, SD
10.2016 - 02.2019
  • Prepared fresh salads, dressings and toppings according to company recipes.
  • Greeted customers and provided excellent customer service.
  • Maintained a clean, organized workstation and ensured all food safety standards were followed.
  • Restocked salad bar items as needed throughout the day.
  • Provided accurate information about ingredients in salads and other menu items to customers with allergies or dietary restrictions.
  • Weighed and priced salad bar items for sale.
  • Checked expiration dates on products stored in the walk-in cooler and freezer on a daily basis to ensure product rotation was being done properly.
  • Monitored temperatures of refrigerators and freezers containing salad bar items to ensure proper storage conditions were maintained at all times.
  • Kept records of inventory levels for various salad bar ingredients, including fruits, vegetables, proteins and dressings.
  • Monitored buffet food quantities and refilled items.
  • Set up buffet and replenished items at salad bar.
  • Took precautions to avoid cross-contamination between food items.
  • Kept bar, guard and floor areas neat, cleaning up spills and wiping down counters.
  • Restocked plates, utensils and ingredients to keep salad bar fresh for customers.
  • Replaced aging items with fresh ingredients.
  • Stocked cupboards and refrigerators and tended salad bars and buffet meals.
  • Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
  • Distributed food to waiters and waitresses to serve customers.
  • Took and recorded temperatures of food, refrigerators and freezers.

Education

High School Diploma -

McKinney North High School
McKinney, TX
05-2012

Some College (No Degree) - Web Design

DeVry University
Fremont, CA

Skills

  • Food Running
  • Inventory Restocking
  • Menu Memorization
  • Safe Food Handling
  • Food Preparation
  • Order Management
  • Health Code Compliance
  • Customer Engagement
  • Drive-Thru Operations
  • Integrity and Honesty
  • Customer Service
  • Beverage Preparation
  • Taking Orders
  • Safe Vehicle Operation
  • Workplace Efficiency
  • Initiative and Self-Motivation
  • Problem-Solving
  • Complex Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Safety awareness
  • Knotting expertise
  • Valid Driver's License
  • Production Line Work
  • Housekeeping
  • Supplies Monitoring and Restocking
  • Product Promotion
  • Fish tagging
  • Cleaning
  • Sales expertise
  • Telephone Etiquette
  • Company standards
  • Safety
  • Performance Improvement
  • Creativity and Innovation
  • Positive Company Representation
  • Team Contributions
  • Salesmanship
  • Time Management
  • Verbal and written communication
  • Clear Communication
  • Heavy Lifting
  • Inventory Counts
  • Ordering Procedures
  • Flexible Schedule

Affiliations

  • swimming, fishing, skating, rollerblading, nintendo switch pokemone, fortnite

Accomplishments

  • Over the years I have been commended of my work success and have steadily learn be more of a manger than a team lead in the workplace.

Timeline

Taco Bell Crew Member

Taco Bell
07.2024 - Current

Prep Chef and Trainer

Red Lobster
02.2024 - 08.2024

Sandwich Maker

SUBWAY®Restaurants
07.2021 - 02.2024

Overnight Stocker

Walmart
02.2019 - 07.2021

Dessert and Salad Bar Attendee

Golden Corral
10.2016 - 02.2019

High School Diploma -

McKinney North High School

Some College (No Degree) - Web Design

DeVry University

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Laneshia Davis