Lanessa Doris
Brooklyn,New York
Summary
Highly reliable and dedicated worker with a strong customer service record and a stellar work ethic. Flexible scheduling. Able to function well as an independent worker with little to no supervision or as a member of any work team.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security
Brooklyn, NY
06.2023 - 11.2025
- Conducted regular patrols to deter and detect any suspicious activities.
- Documented daily activities and observations to maintain accurate records.
- Reported incidents and hazards to management for appropriate action.
- Inspected and secured entry points to prevent unauthorized access.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Patient Care Aid
Harbor Care
Brooklyn NY
06.2024 - 12.2024
- Assisted patients with daily living activities, including bathing and dressing.
- Communicated effectively with patients and families to explain care plans.
- Provided emotional support and companionship to improve patient well-being.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Supported patients'' mobility through safe transfers, ambulation assistance, and proper positioning techniques.
- Helped patients maintain their dignity and privacy by respecting their personal boundaries and treating them with the utmost respect during all interactions.
- Participated in regular training sessions for continuous professional growth that resulted in improved quality of patient care.
- Assisted nursing staff with essential tasks, ensuring efficient patient care operations.
- Educated patients on self-care activities such as grooming, bathing, dressing, oral hygiene, and other daily living tasks when appropriate.
Patient Navigator
Bellevue Hospital Center
Brooklyn, NY
06.2022 - 11.2022
- Facilitated communication between patients and healthcare providers to enhance care continuity.
- Conducted telehealth consultations to provide guidance and support to patients.
- Provided emotional support to patients and families during care transitions.
- Managed patient data using specialized care coordination software.
- Spearheaded team initiatives using Git and Jenkins, enhancing code quality and deployment speed.
- Directed team efforts to achieve project milestones and exceed performance metrics.
- Streamlined communication between bridge team members, fostering a collaborative working environment for successful navigation.
- Led navigation team with precision during high-pressure situations, minimizing risks and avoiding potential hazards.
- Customized navigation plans to accommodate special cargo requirements, ensuring safe and efficient delivery.
- Improved navigational safety by meticulously charting and updating sea routes.
- Collaborated with engineering team to ensure navigational equipment was maintained at peak operational performance.
- Played key role in emergency response planning, minimizing potential damage and ensuring crew safety.
Grocery Fresh Associate
AMAZON FRESH
01.2021 - 06.2021
- Pack and store items according to Customer demands
- Trim and pack produce per Amazon Fresh standard
- Receive, quality check and rate produce items per Amazon Fresh standard
- Receive and check delivery orders
Restaurant worker
FOOTPRINTS EXPRESS CAFÉ
01.2019 - 05.2020
- Ensured all customers’ orders were packed efficiently and correctly
- Greeted all customers politely
- Took telephone orders and sorted all pick up and deliveries accordingly
- Cleaned all work areas, utensils, equipment and ensured they are stored appropriately in accordance with state law
- Server
- Presented menus to patrons and answered questions and made recommendations about menu items
- Assisted host or hostess by answering phones to take reservations or to-go orders
- Cleaned and arranged tables at the beginning and end of shift
- Provided accommodations for elderly and disabled guests
Education
High School diploma - undefined
Academy of Hospitality and Tourism
Brooklyn, New York01.2018
Skills
- Cleaning and sanitizing
- Compassionate caregiving
- Vital signs monitoring
- Basic patient care
- Personal hygiene assistance
- Meal preparation
- Fall prevention
- Patient mobility
Timeline
Patient Care Aid
Harbor Care
06.2024 - 12.2024
Security Guard
Allied Universal Security
06.2023 - 11.2025
Patient Navigator
Bellevue Hospital Center
06.2022 - 11.2022
Grocery Fresh Associate
AMAZON FRESH
01.2021 - 06.2021
Restaurant worker
FOOTPRINTS EXPRESS CAFÉ
01.2019 - 05.2020
High School diploma - undefined
Academy of Hospitality and Tourism