Lanetta Shields
Aurora,CO
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
26
26
years of professional experience
Work History
Physician Recruiter
Centura Health
06.2013 - Current
- Organized recruitment events such as job fairs and conferences to source talented physician candidates effectively.
- Utilized various marketing strategies to promote available positions within healthcare organizations nationwide successfully.
- Collaborated with hiring managers to identify ideal physician candidates for specific roles and locations.
- Negotiated competitive compensation packages, attracting top talent in the medical field.
- Established long-term partnerships with healthcare organizations by consistently delivering high-quality physician candidates and excellent customer service.
- Partnered with educational institutions to identify promising graduates for entry-level physician positions.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted market research on industry trends, providing valuable insights for adjusting recruitment strategies.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Conducted performance reviews and provided feedback to managers on employee performance.
Executive Assistant to the Vice President
Children's Hospital of Colorado
03.2006 - 05.2013
- Enabled timely decision-making with accurate record-keeping of meeting minutes, action items, and follow-up tasks.
- Assisted in employee retention efforts by coordinating performance review schedules and facilitating feedback sessions between the Vice President and team members.
- Contributed to project success by tracking progress, coordinating resources, and ensuring timely completion of deliverables.
- Promoted a healthy work-life balance for the Vice President with diligent calendar management that accounted for personal appointments alongside professional commitments.
- Optimized use of available resources with thorough budget management for office supplies, travel expenses, and event planning costs.
- Impacted company growth by supporting the recruitment process through scheduling interviews, conducting reference checks, and orienting new hires to the department culture.
- Improved information flow between departments by serving as a liaison between the Vice President and other executives or team members.
Business Office Manager
Dentrust Dental
06.2004 - 06.2006
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
- Supervised and led team of dental hygienists and support staff of 15.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Coordinated continuing education opportunities for dental staff members to stay updated with industry advancements and maintain licensure requirements.
Substitute Teacher
Department of Defense Education
05.2002 - 06.2003
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Business Office Assistant
Excel Physical Therapy
01.1999 - 05.2002
- Developed professional relationships with vendors ensuring smooth transactions when purchasing goods or services required for the office''s efficient functioning.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by greeting visitors professionally, managing incoming calls, and addressing needs promptly.
- Coordinated events such as conferences or team-building activities in support of company culture initiatives.
- Maintained inventory levels of office supplies to prevent shortages that could disrupt daily operations.
- Facilitated smooth business meetings by preparing materials, taking detailed minutes, and distributing information as needed.
Medical Office Secretary
University of Nebraska Medical Center
02.2001 - 02.2002
- Facilitated smooth clinical operations by maintaining clean exam rooms stocked with necessary supplies for each procedure type.
- Communicated with outside facilities for scheduling tests or surgeries.
- Organized patient files and records, ensuring easy access for healthcare providers when needed.
- Provided excellent customer service while answering phone calls and assisting visitors at the front desk area.
- Enhanced patient experience by managing appointment scheduling and resolving conflicts efficiently.
Education
Master of Science - Health Care Administration
Webster University
Denver, CO05.2014
Bachelor of Science - Social Sciences
University of Maryland
Adelphi, MD05.2007
Skills
- Office Management
- Human Resources
- Event Coordination
- Healthcare Industry Knowledge
- Salary and benefits negotiations
- Recruiting Software Experience
- Recruitment strategy development
- Full cycle recruiting
Timeline
Physician Recruiter
Centura Health
06.2013 - Current
Executive Assistant to the Vice President
Children's Hospital of Colorado
03.2006 - 05.2013
Business Office Manager
Dentrust Dental
06.2004 - 06.2006
Substitute Teacher
Department of Defense Education
05.2002 - 06.2003
Medical Office Secretary
University of Nebraska Medical Center
02.2001 - 02.2002
Business Office Assistant
Excel Physical Therapy
01.1999 - 05.2002
Master of Science - Health Care Administration
Webster University
Bachelor of Science - Social Sciences
University of Maryland